New and used 2025 Mercedes-Benz CLA 250 sedans for sale near Florence-Graham, CA

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

I had some issues with my car, so I took it to the dealership. I was impressed by their service and professionalism. If you're considering buying a Mercedes, that?s the best place to go.

Best online buying experience. Staff was quick and efficient at answering questions and getting logistics figured out especially while I was out of town. Would recommend

Professional and effective service especially while my service manager, Sonia, happened to be at lunch. Frank Perri stepped in to take care of my needs with a helpful and effective manner to take care of my needs even though he was very busy at the time - impressive!

Friendly and knowledgeable staff. Very easy process of car buying. They work with you to make sure it?s the right car and right price. Highly recommended.

Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.

We had very pleasure and happy experience with car purchased during the whole transaction and car dealer which we work are very professional and helpful! Definitely will recommend to friends

Update to a previous experience Today I took my car back to Glendal Cal Star My issue was resolved at no charge. I’m happy it was resolved and my car was repaired. Thank you

AMAZING SERVICE! Dan went above and beyond to make sure we got the car that fit us the best. He didn’t mind us having as many test-drives as we needed and helped us get approved for the 2020 Audi Q5 when we decided. Not pushy, respectful and very helpful! Will come back for an upgrade!

It is third time my family returning to this dealership to buy a car . I feel like I?m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT

Called regarding an advertised car. They called back and advised me that due to COVID-19 they would be closed for sales. Nice communication. Thank you.

Very easy and smooth process Paper work was ready and easy Quick service and had several different people helping to move it along even as I changed the appointment time

This review is long overdue. Dominique Torres has assisted us multiple times since we got our EQS about a year ago, and each experience has been outstanding. She’s always been a pleasure to work with – easy to reach, quick to respond, and proactive in providing timely updates. Most recently, I had an issue with a headlight. I called Dominique in the morning, and she told me I could bring the car in later that same day. I stopped by House of Imports after work, and Dominique promptly received the vehicle and took care of everything. She even offered a courtesy car in case mine needed to stay overnight, but the issue was resolved in about 30 minutes, and I was back on the road in no time. That’s what excellent service looks like. In recent years, I’ve noticed a general decline in customer service across many places – but not here. Its’s refreshing to work with someone like Dominique who consistently goes above and beyond. This is exactly how you retain clients and turn them into repeat customers.

Klee Gordon was exceptional , respectful , has a great personality and did the best to accommodate my needs. I highly recommend recommend Klee too help purchase your next vehicle.

muy buen servicio son muy amables la verdad no tengo nada malo que decir nos contestaron todas las preguntas y nos dieron un muy buen descuento en el carro que compramos

Luxury experience with high quality professional people. Maje sure you try them before you buy. They want me to provide a review of at least 25 words.

We bought a car today and everyone was very helpful, nice, and professional. Thank you Ray and David for all your help! I will definitely recommend Mercedes of Calabasas!

Great service, great guys and girl. was able to get a decent deal so far happy we’ll see.

Great service, very efficient, friendly, and polite staff. I appreciate having the Technician explain the matter to me in person. kick xxx coffee machine.... too bad they don't offer danish or donuts like they used to do.

Working with Josephine was excellent. She worked hard to find the car I wanted. She was a great communicator and she made me feel comfortable during the whole process.