Used Mercedes-Benz CLA 250 4MATIC for sale near Essex, MD

Jay Woodson was the person who helped me. He was my agent this time as well as my last visit. He is always courteous and helpful and answers any questions I may have. He is an asset to Mercedes and I give him five stars.

I can't speak enough on how well the whole process was with this dealership. From the first general inquiry all the way to the paperwork and driving off the lot, this place nailed it across the board. I would highly recommend anyone looking for those vehicles offered there to heavily consider doing business with them. 10 out of 10 all the way around.

Great communication with straight talk and excellent answers to all questions. Kept me in the loop.

Great experience with online shopping from PA. Called on a Saturday, negotiated a nice buy on a CPO XC90 by Monday and picked up five days later. Able to complete paperwork from afar and Vito Vita, our salesman, followed up daily to make sure all was well on our end. Tony in finance was great and we ended up purchasing a very aggressively priced extended warranty bumping the coverage to 10 years/unlimited miles. We had shopped this and the rate was great! Corey Cross was very knowledgeable and even as previous Volvo owners, made us aware of things we had no idea about. He set us up on the Volvo App and even connected both of our cars to the same account. Top notch experience all around!

Bought this car used in 2020, 30k miles when I bought it. It now has just about 50k, two years later. The only problem I’ve encountered with it so far is the battery running out. I was able to get it replaced under the warranty. It’s by far my favorite vehicle, love the sporty style, the interior, gas mileage. Only con I would have to mention is the low profile tires, feeling every bump in the road. I have to drive very slowly over railroads. However, I love the look of the low profile. The drive is smooth and pretty quiet on the freeway. Great speakers, great bass. Love the panoramic sunroof. Highly recommend this C Class!

Took my 2011 e350 coupe in because I lost my only key fob. They did a great job getting me a new key and programming it. Good service ! The best part was my service advisor Andre. He kept me informed throughout the entire process. Great job Andre !

One of the top Mercedes dealerships on the east coast! Thanks for all your help Tim

The staff was very helpful and kind. I was in and out quickly. My sales rep and the finance dept were professional and very knowledgeable!

My service rep is the best ive ever experience, came in for A service for my C 300 coupe This is my 2nd auto from this established, i drive from Columbia HE3

Excellent service. Friendly, efficient and effective. Service representative Sean Bonner was very knowledgeable and quite helpful. Scheduling and obtaining a loaner was easy. Work was done well and on time, even though it was necessary to order parts.

Stephanie Smith was my contact person.She was very personable,courteous and respectful of me as a longtime customer of Mile one.She made the experience very pleasurable.

Patricia Dasari was a very good service provider highly recommended!! Everyone at this facility was professional and polite. Overall happy and satisfied with the services provided.

I recently purchased a C300. When I walked through the door, I received quality service from Arella Berger. Arella was patient with me and did a great job finding a car that matched my personality and needs. Also, I fell in love with their Sales Manager, Allan, who sealed the deal! If you are looking for a dealership with top-notch service and customer-oriented staff, stop by Mercedes Benz in Annapolis. You will not regret it!

The staff I interacted with at Mercedes-Benz of Annapolis provided excellent service. I found a pre owned SUV on an internet search and called to confirm details of the offering. The used vehicle sales manager, Rori, and my sales agent, Mia, responded to my questions promptly and explained the "out-of-state" buying process in a comprehenisve manner. I agreed to a place a deposit and drove 120 miles to potentially complete the process. The vehicle exceeded my expectations as it was a one owner, fully serviced, and apparently garage kept beauty. The physical dealership was a first class facility and it was easy to view and test drive the ML350. Buying and closing process was efficient with optional coverage presented without pressure to buy. I readily recommend this dealership based upon my buying experience.

The entire staff at Mercedes of Annapolis deserve a 5 star rating. Casey Duffy is without a doubt.the best Mercedes sales person in the Washington area. Dean Cunningham, the sales manager, also helped work out the details. My wife and I have been buying Mercedes cars from this dealership for over forty years and each transaction had been superb.

svc rep Andre was very hospitable and kept me informed daily of the maintenance of my car and what each technician was repairing on the car. He also alerted me on payment for my car could be in installments. He was such a good helper by taking me to my car making sure that I turned on everything in the car to make all was functioning. I appreciate Andre and will ask for him again when I need my maintenance Pat Talley