Used Mercedes-Benz CLA 250 Base for sale near Pilot Point, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Zee helped my son buy a mazda was really helpfull full of knowledge and straight forward , he made everything easy and worth my time. recommended

I have the 4matic. Car handles very well. Very comfortable and gives you options on how you want to perform (ex TURBO etc). I like the fact you can connect your phone to the car so it will notify you if you left your car unlocked. There's alot of nice features

silver star made car buying a breeze great car at a very reasonable price I just purchase a Mercedes gl450 from these guys c couldn't be happier they explain every thing to me and even got me a great interest rate.

Mike has been very helpful in getting me into a BMW i4 eDrive40 today! The car was a popular one, so I'm grateful that he was able to bring it over for a test drive on such a short schedule.

Wanted more information on the damage to a car and none was giving to me

Ivan Fernandez provided an excellent customer service. His professionalism, and dedication to customer service were evident throughout the entire process. He was knowledgeable, patient, and ensured that all my questions were answered. I highly recommend Ivan to anyone looking for outstanding service and a trustworthy sales professional.