Used Mercedes-Benz CLA 250 for sale near Pimmit Hills, VA

The way car buying should be!

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

Yulila was super friendly and helpful. She didn’t pressure us and gave us great info. Super happy with our purchase

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

The sales team is very knowledgeable and there was no pressure to purchase immediately. Aaron answered all my questions about the vehicle as well as giving me a rather fair price for my trade which actually surprised me. I didn't purchase a vehicle that day, but I will be back for a used AMG.

To the point knew what they were talking about very helpful

I can’t recommend this dealership enough. Trivan and the rest of his team were a pleasure to deal with from start to finish. I was treated with honesty and respect and therefore they earned my business now and in the future. Thank you for a wonderful buying experience.

With an regular A1 service for my Mercedes, they went from bumper to bumper and sent me a video of the report. It was fast and helpful. Completely satisfied!

I am very happy with the team of people at Mercedes’ Benz Chantilly. Sodik Lawal sales and David Han finance were the absolute best! They worked really hard to get me my dream car not only that but I got to leave with my car on a Sunday (same day). I work a ton so it was hard to figure out when exactly to go to these different dealerships to find the car I wanted and on a Sunday it’s very limited on where you can go. I went to a couple different dealerships but none like this . Sodik Lawal my sales person told me all they had in stock for the model I wanted with the different price points . He explained each feature in the fullest extent. Not only just a test drive and that paper at the car window but he sat with me and really explained the car as I have not been car shopping in seven years so even the push to start is something to get used to. All the features were amazing to say the least future that excites and I thank him for going above and beyond to help me work with the technology. David Han the finance manager is the absolute best he really fought for me making calls to make sure I got the best rate. I am 23 with not that much credit history just good but not excellent credit and other dealerships ( I went to 5 total) were almost doubling my interest when financing with them despite the down payment I was putting down. It wasn’t the best deal nor did I get all the features I get with Mercedes’ . I was not sold on the car but here you can find your perfect match I’m telling you these cars are like driving a cloud ! Mr. Han really explained my options and the next day got me a better deal. They really worked with me to get me a good car that I am absolutely in love with at a really good price brand new. They make the process easy and explain everything itemized which was not the same experience I’ve had at other dealerships . You see what you get , where the extra fees are for, what features you get, and the coverage is amazing. This team was a absolute pleasure to work with . I cannot thank them enough !

Excellent service from the first contact, they are the best, I will definitely buy from them again, It is simply a great purchasing experience 100% Satisfied.

I brought my new Mercedes from Euro Motorcars Bethesda. Edwin Escarraman is the best sales representative over there. Edwin gave me the best deal which no other dealership could have given. I'm very much pleased with his quality of service. You will not find a better sales representative at any Mercedes Benz dealer. I highly recommend him to anyone.

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

Great to work with Spence and Tony while purchasing my wife's new VW Golf. I was a little stressed having my two young kids with me, but they were more than accommodating and understanding. Spence is on top of his game and knows VWs inside and out; super professional and approachable. Tony was the sales manager and was able to make the buying experience quite comfortable. Toss any preconcieved notions of "typical" salesman tactics, this man wants you to leave satisfied. We came in already knowing exactly which car we wanted, so perhaps that added to the ease of the transaction. I have no doubt that even an uncertain buyer would have a great experience as well.

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

Phenomenal experience, great team, great service Would recommend to all my friends

This car has met all my needs. I love how the suv is not too big or too small, the interior and all the technology really blows me away.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

Elaina our salesperson was wonderful. Responded quickly to all of our phone calls with questions. Organized and completed all the documents so when we drove from MA to MD most of the paperwork was done . The car was exactly as described and ready for us to take home after we signed the documents. Dorit in the finance department was also pleasant to work with. Overall, a great experience with pleasant helpful people guiding us along the way. We love the car and recommend Mercedes Benz of Silver Spring MD. Happy customers!