Used Mercedes-Benz E-Class sedans for sale near Addison, TX

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I bought this to replace an aging Audi A6. Wanted similar luxury, safety, and tech in a bit of a smaller vehicle. While I got what I was searching for, there is definitely a significant change in the luxurious feel in the ride. My 2019 Audi definitely had a more lush and comfortable feel. This E class is a 4cyl TC while the Audi was a 6cyl. I know that make a big difference on power. This E class is not under-powered, it's just that the Audi was a beast. If I had to make the purchase again, I'd get the 6cyl E450.

Wonderful customer service.... Took me early for appointment, was to be on Saturday, took on Thursday

Had great cars pretty decent pricing and they responded 👌. They were very helpful about shipping vehicle to my area. Done

Very reliable car. Extremely low maintenance. Fast and powerful biturbo makes it really enjoyable. Great way to save when driving. Did I mention, it's really comfortable with a great audio system.

Mike has been very helpful in getting me into a BMW i4 eDrive40 today! The car was a popular one, so I'm grateful that he was able to bring it over for a test drive on such a short schedule.

I love my car All the technology on it it’s like a dream Interiores are so beautifully design and comfortable Runs so smooth, I feel like a millionaire driving it🥰

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live

I have not purchased a vehicle yet but they are a great choice. Informative and up front. Helpful but not pushy. Still have my eyes on one of their vehicles

I have owned my 2017 E 300 for 5 years. It has been the finest car I have ever own. It is enjoyable to drive. It's a baby S class. I searched and purchased the 2017 e300 with P3 package. The lane keeping assist is the most advance in 2017. The engine is a 4 cylinder but it handles like a V-6. This car is leader for luxury, driving and durability.

I had a great experience! I worked with Shawn, he’s was wonderful. Authentic, responsive and most importantly kind. I never felt pressured to purchase anything. Ask for him if you visit Autoplex, outstanding individual

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

I had a great experience buying my first car with Ashley. I am in love with my Honda Accord Hybrid and it’s been running beautifully for 6 months now!

I love this car! It looks great, handles wonderfully and the ride is exceptional. I went with the 2020 model because I don't care for the grill design implemented since 2021. I got the traditional grill with hood ornament which is what I preferred. The only disappointment for me was not having a touch screen. It's a bit cumbersome to manually navigate through all the screens using multiple inputs (especially while driving) but I'm getting accustomed to it. I would recommend this car to anyone!!

Best Auto buying experience I had with Mr. Ray from Auto Merchant. He did over and beyond to make us satisfied. I purchased my daugter's first car from him and he was working on this deal like he is buying a car for his Daughter. Thanks Mr Ray. appreciate your business.

Great driving and solid car. I especially love the handling and ride for cruising the beach. When the twin turbo hits you with that boost she is fun to drive. She gives you balanced power at the helm and take in that confidence that this lovely lady gives. Pop the top and then really take in that beach Sunset. E-450 4matic Cabriolet Excellent Ride from a classy and sassy dame.

Layne….David great customer service process was easy I got a really nice car and the staff there made me fell welcomed.

So nice car so fast so much options and futuristic it’s future world of cars performance, AMG I would recommend it for smart people it’s great

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Owned for a month so far. Aside from a slight rattle occasionally in the passenger door everything is great. Still on the 1000 mile engine break-in but it is very quick. Gas mileage is running about 20 MPG in town and 29 on the highway. Very comfortable and feels very much like a luxury car. Traded in a 2016 Audi A6 which was also a very good car. The E450 just feels more luxurious and quicker. Slightly better steering feel as well.

It was a nice experience overall. I bought a Hyundai Veloster for my son. The team was very welcoming and helpful, especially Maya and Adam. It’s been 22 days and the car we bought drives very good. The prices in general were good compared with the market as per the research I did back then. I also liked the 5 years maintenace plan they give for free. I do recommend Carone. You will be in good hands.

I have never owned a Mercedes-Benz I’ve always owned a BMW. I have to say I really love this vehicle. It rides smooth, the seats are very comfortable, it has so many functions for a 2010, I was extremely surprised. The color of the vehicle was listed as arctic white however it’s more of a cream color vehicle. If I could change the color I most likely would. But it’s still very beautiful. The vehicle only had 13,562 miles. The interior looks and smells brand new. The exterior is extremely designed well. It’s a beautiful car. I’ve only driven it one day because I’ve only had it one day. As time goes on I will then be able to make an accurate review. My younger sister will purchase my vehicle if I choose to sell.

This Honda dealership provided an exceptional customer experience. We extend our sincere appreciation to Faris and his General Manager for their outstanding service and the excellent deal they facilitated.

This has been my 5th MB, and is one of my favorites to date. It is an E400 4-matic coupe. Looks great, and even though 6 years old, most people think it is new. performance is not track-worthy but perfect for touring and everyday driving. Has been bulletproof mechanically and i consistently get 22-24 mpg average with spirited driving. Having the old screen is cumbersome, but I'm sure they have fixed it with newer models.

I have had 3 of these over the past 18 years, the most recent being for the past 8. Same model - E350 4Matic. This model is solid! Before I purchased my first E350, I checked with Consumer Reports on reliability, cost of ownership,etc. This car came out as RECOMMENDED and it does not disappoint! I'm sorry if people who have reviewed this car negatively have done so based on limited personal experience. But as a long time E350 owner, I can tell you if you take care of this vehicle, it will love you back. I have had VERY LITTLE go wrong with my cars, so the 'high cost of ownership' just does not come into play if you do what you are supposed to do while owning it.

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

The car rides great and looks good. I like the lines and response of the car. Nice color and the features are excellent. I recommend this dealership and car to everyone.

Wonderful people to work with. Honest and transparent huge selection of cars to choose from definitely will recommend them to all of my family and friends.

Overall a great car. The service is on the expensive side but the car is a pleasure to drive and really make long trips enjoyable. Compared to other cars I have owned the annual cost will probably be even or slightly higher but I expected it when purchased.

The dealership was amazing. Everything worked seamlessly, the people were friendly and knowledgeable, and they have great products. We leased a GV80, and it is a dream car. Also, the service offered for the first 3 years is amazing. No need to go to the dealership, they come to you with a loaner Genesis. WOW

I love it. This was on my bucket list. I couldn’t be happier. The employees at the dealership are top notch. I recommend them to anyone.

Very helpful staff, I had been to 5 other dealerships prior to coming here they had the best prices in DFW, they also allowed me to do my own inspection prior to purchasing along with multiple test drives I really liked there service no pressure in buying much appreciated!

Absolutely a delightful to drive, superb quality interior and excellent drive! I am very pleased with my 2016 Mercedes Benz E350 4Matic! Great info center!

They were friendly and helpful. Answered all of my questions with honesty They were knowledgeable of their inventory, and not high pressure. I would check them out again next time

Car gets normal service which is pricey at dealer. Has never let me down. Gets 30 mpg on the highway at illegal speeds in complete comfort. Above average handing.