Used Mercedes-Benz E-Class sedans for sale near Balch Springs, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Great riding car and easy to handle. Almost drives itself! This is my fifth E Class Mercedes, and they have all been reliable, safe cars. Lots of electronics in this one!

Jesús hernández has been the nicest sales rep!! We know we can count on him to give us his honest feedback

I have owned my 2017 E 300 for 5 years. It has been the finest car I have ever own. It is enjoyable to drive. It's a baby S class. I searched and purchased the 2017 e300 with P3 package. The lane keeping assist is the most advance in 2017. The engine is a 4 cylinder but it handles like a V-6. This car is leader for luxury, driving and durability.

I highly recommend this dealership. Sarezh and Sam are top notch. They got us in the car we wanted. They did an amazing job. We will definitely be coming back for any future purchases.

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

I bought this to replace an aging Audi A6. Wanted similar luxury, safety, and tech in a bit of a smaller vehicle. While I got what I was searching for, there is definitely a significant change in the luxurious feel in the ride. My 2019 Audi definitely had a more lush and comfortable feel. This E class is a 4cyl TC while the Audi was a 6cyl. I know that make a big difference on power. This E class is not under-powered, it's just that the Audi was a beast. If I had to make the purchase again, I'd get the 6cyl E450.

Texas cars direct is the only place I would buy my used Mercedes. Good price and selection. No haggle. They take care of the customer.

This has been my 5th MB, and is one of my favorites to date. It is an E400 4-matic coupe. Looks great, and even though 6 years old, most people think it is new. performance is not track-worthy but perfect for touring and everyday driving. Has been bulletproof mechanically and i consistently get 22-24 mpg average with spirited driving. Having the old screen is cumbersome, but I'm sure they have fixed it with newer models.

Good guys. They We’re honest and set expectations. I would recommend them to someone looking for a nice car that appreciates a great deal

I have had 3 of these over the past 18 years, the most recent being for the past 8. Same model - E350 4Matic. This model is solid! Before I purchased my first E350, I checked with Consumer Reports on reliability, cost of ownership,etc. This car came out as RECOMMENDED and it does not disappoint! I'm sorry if people who have reviewed this car negatively have done so based on limited personal experience. But as a long time E350 owner, I can tell you if you take care of this vehicle, it will love you back. I have had VERY LITTLE go wrong with my cars, so the 'high cost of ownership' just does not come into play if you do what you are supposed to do while owning it.

Chad streed at Autos of Dallas was awesome to work with and made my buying experience seem less. Thank you!

Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant

So nice car so fast so much options and futuristic it’s future world of cars performance, AMG I would recommend it for smart people it’s great

Lorenzo was very nice and we got what we wanted in a car. He thought he got what we wanted.

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

We were treated very professionally and any issue that we had was handled with respect. Lucky and KP handled the end-to-end dealing, Randy ensured the financial aspects were good to go, and Frank handled any services that we requested.

The confidence you feel driving a Mercedes’ is unmatched, unfortunately there are few discrepancies ..The seats are too confining, you can’t squirm or move in any direction. I think these movements are necessary for long term driving.A lot of the options the car has are complicated to use and some even unnecessary. As for the handling, braking, response time is excellent! my sixth Mercedes, but it’s my first new One!! The overall experience thus far has been Great !! Bravo Mercedes!

The whole process was smooth. The sales person that assisted me was exceptional and I found the whole experience wonderful. I would definitely recommend the dealership

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

Highly recommend!!! We had the *best* experience at Clay Cooley Volkswagen! Louie helped us find the perfect SUV and a plan that met our needs both from the perspective of where we were in our lives and at the right price point. He felt more like a new friends than a sales representative. Once we're in the market for a another car, we'll certainly be going back to Louie and the team at Clay Cooley Volkswagen Park Cities!

I love this car! It looks great, handles wonderfully and the ride is exceptional. I went with the 2020 model because I don't care for the grill design implemented since 2021. I got the traditional grill with hood ornament which is what I preferred. The only disappointment for me was not having a touch screen. It's a bit cumbersome to manually navigate through all the screens using multiple inputs (especially while driving) but I'm getting accustomed to it. I would recommend this car to anyone!!

Erika is awesome! Great place, great experience! Drove from out of state to buy a truck and I love it! 10/10

Best car I have ever owned(my first car). Great quality interior and very good suspension at the back. No squeaking at the back which is very good. Car does very quick speed when accelerating and brakes working fine. Headlights look epic when full beam. Didn’t fill gas in the car since I’ve purchased it, very reliable and good suspension in the back.

Great service from Michael Davis and technicians. They found the problem right away and made sure I received my car later the same day. I depend on my car every day, so one day service was great.

Bought 1 owner 76,000 miles 2007 e350 in 2022. Love this car zero issues. I did replace valve seals as recommended after 80,000 it’s been a great car so far and still looks and feels new

Painless. Extremely easy to deal with. Negations were minimal as most of their cars are "priced to sell." They took the time to make me comfortable and secure.

I had the best experience with Lorenzo. He made me feel comfortable not overwhelmed by any means !! I would definitely recommend him and I’m so happy finally finding someone to trust and just wanted to help for your benefit !! Thanks again ! You guys are awesome ..

I mistakenly sold my 2012 E350 in 2023 thinking I should upgrade to an SUV. I regretted selling the wagon, though the 2020 MB GLB was a very nice vehicle. So I found a 2011 E350 wagon and couldn't been happier. Maintenance is key, yes. But the leather (not MBTex) wears very well, and the exterior is flawless.

I flew to Dallas to look at two vans. One at a different dealership. I ended up buying from the other dealership just because of interior styling preference but my interaction with Texas Cars Direct was good. Multiple previous phone conversations went well. I was well informed and communicated my needs clearly and they responded in a professional and accommodating manner. I did the test drive by myself and pointed out my concerns, some of which were my own misunderstandings of the cars features. As long as you know about the TCD program, you won’t have any surprises. I’d shop here again.

Overall a great car. The service is on the expensive side but the car is a pleasure to drive and really make long trips enjoyable. Compared to other cars I have owned the annual cost will probably be even or slightly higher but I expected it when purchased.

I had a great experience buying my first car with Ashley. I am in love with my Honda Accord Hybrid and it’s been running beautifully for 6 months now!

Smooth ride, and plenty of leg room in the back seat and front. Great style and new dashboard. All the features you will enjoy. Great price compared to other luxury sedans.