Used Mercedes-Benz EQB 250 SUVs for sale near Grapevine, TX

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

AutoNation CDJR North Richland Hills performed an oil change and tire rotation and state inspection on my 2023 Ram 1500, July 25, 2025. The service reps all seem very professional. They offered me their shuttle service and had my truck done in about 2 1/2 hours. They did a great job! However, I noted that the tire rotation was not performed as per the manufacturer. All they did was move the fronts to the rear and the rears to the front. In accordance with the 2023 Ram 1500 owners manual the rear tires should have been crossed when bringing them to the front. The other noted issue I thought was huge safety issue, especially driving at night, was that for some reason the mechanic had turned my headlight switch to the off position. Turning that switch to the off position cancels every automatic function for your dash lights and center cluster (infotainment). By selecting the off position, ALL the dash and center infotainment lights go to FULL bright making it almost impossible to see anything outside the truck, especially with the 12 inch screen. It also prevents your steering wheel lights from coming on and prevents the high beams from functioning. I didn't know they had done this as I headed to work at 5 in the morning last Monday. I had pulled off the road twice on the way to work to try to troubleshoot the issue. It was useless because I couldn't see with the lights glaring in my eyes. I'm not sure why they had to mess with the headlight switch, but the least they could do is put the switch back where they found it. Would I recommend them to a friend, yes, BUT I'd warn them to verify their settings before needing them. And probably take it someplace else who knows how to rotate tires.

My sales representative was Shawn. He was excellent. No pressure, easy to work with. He made the buying experience very pleasant. I would be happy to recommend him to other buyers.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

Ray A. was the best sales agent! He made our experience comfortable in every way. He is the best! When you go to this Mercedes be sure to ask for Ray A.

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!