Used 2024 Mercedes-Benz EQE 350+ for sale near Euless, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

First time buying a car online. The most awesome experience ever. Salesman, Adrian was very responsive to texts and phone calls. He went out of his way to make sure I had no worries. He even dealt with a couple of "psycho moments"....lol Great personality for sure! Even responded to text on his days off! (Sorry Adrian) The car is beautiful and looks brand new!

Honestly , this place is a great place to find a car that you will like ,10/10 Customer Service and Communication. Also , the cars are reliable and lovely!!

Friendly and attentive sales staff. Allow you to test drive the vehicles on your own. No pressure to purchase. Facility is very nice.

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

Mike has been very helpful in getting me into a BMW i4 eDrive40 today! The car was a popular one, so I'm grateful that he was able to bring it over for a test drive on such a short schedule.

Exceptional service. Recently, I purchased 2 vehicles from ECarOne in Plano TX.  My experience with ECarOn from my Sale advisor Dau Nguyen to Ash Osman in Finance was smooth and painless.   I communicated with Dau a few times regarding the Price of these cars and Trade in values, approx a week before we drove from Houston area to Plano.   Dau was very courteous, professional, straightforward and gave me a fair deal on the trade in.  I felt comfortable enough to drive 3.5 hrs to see him.  Once we arrived at the dealer, cars were in front ready for us to test drive.  With Dau's help, we were in and out with the new cars in a very short time.   We got two beautiful and in almost brand new condition cars, a 2021 Maserati GranLusso Levante for myself and a 2024 BMW X1 for my daughter.  Ash was easy to deal with, he did not hassle me into something I dont want and gave me a good deal on the extended warranty which I asked for.   I found my car dealer in TX now, and I will be back in the future.  I strongly recommend Dau Nguyen and ECarOne if you are looking for used luxury cars in great condition at good prices.

Great dealership! Very professional and Mike went out of his way to make sure we reviewed all the cars we wanted to see.

This is not my first rodeo with eCarOne and it's always been an excellent experience. I even got a better discount this time. I definitively continue to buy my cars from them.

This dealership was awesome! Excellent customer service from the first phone call to the time we drove out with our new car. Everyone was very patient and explained all we needed to know. They were fast, efficient, and friendly. I highly recommend to all. Thank you guys!