Used 2023 Mercedes-Benz EQS 450 4MATIC for sale near Lakewood, CA

I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.

Klee Gordon was exceptional , respectful , has a great personality and did the best to accommodate my needs. I highly recommend recommend Klee too help purchase your next vehicle.

Very easy and smooth process Paper work was ready and easy Quick service and had several different people helping to move it along even as I changed the appointment time

This review is long overdue. Dominique Torres has assisted us multiple times since we got our EQS about a year ago, and each experience has been outstanding. She’s always been a pleasure to work with – easy to reach, quick to respond, and proactive in providing timely updates. Most recently, I had an issue with a headlight. I called Dominique in the morning, and she told me I could bring the car in later that same day. I stopped by House of Imports after work, and Dominique promptly received the vehicle and took care of everything. She even offered a courtesy car in case mine needed to stay overnight, but the issue was resolved in about 30 minutes, and I was back on the road in no time. That’s what excellent service looks like. In recent years, I’ve noticed a general decline in customer service across many places – but not here. Its’s refreshing to work with someone like Dominique who consistently goes above and beyond. This is exactly how you retain clients and turn them into repeat customers.

We had very pleasure and happy experience with car purchased during the whole transaction and car dealer which we work are very professional and helpful! Definitely will recommend to friends

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

Darrell made the car buying experience smooth, hassle free, and was transparent throughout the whole process. I appreciated his communication, professionalism, and overall attitude. I didn’t feel rushed or pressured and still left with a car that checked all my boxes!

I traded in my car for a better one at lower payments. I'm very happy with how they treated me, didn’t push me, didn’t try to fool me. I looked at 4 different vehicles and ended up with a Toyota Tacoma, car’s history was very transparent and the price for its condition was superb. Overall - very positive experience.

I had a lot of questions. Emerson Molina sat with me for as long as I needed to help me understand the maintenance needed and put together a strategy to help manage costs.

Professional and exceptional service by Shawn and his team ! I was able to get the car I loved . Definitely will come back ! Thank you for your great service!

It was a good Good experience.I like the car. I like the car. It was a good expience. It was a good experience. It was a good experience and I like the car

Great service, very efficient, friendly, and polite staff. I appreciate having the Technician explain the matter to me in person. kick xxx coffee machine.... too bad they don't offer danish or donuts like they used to do.

Made an appointment and when I arrived the car I asked for was already cleaned ready to go. I took it for a quick spin while they checked my trade-in. Quick and easy negotiations without pressure, pleasant experience.

Jerry from the start helped me every step of the way, did everything he could. Very friendly, whole staff made us feel welcomed. I am still thankful they were able to make it all happen. Definitely recommend going to WCA!!

Luxury experience with high quality professional people. Maje sure you try them before you buy. They want me to provide a review of at least 25 words.

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

Anthony went above and beyond expectations to get the vehicle of my choice. Would highly recommend friends and family to purchase their next vehicle here.