Used 2023 Mercedes-Benz EQS 450 4MATIC for sale near Paramount, CA

Best car buying experience I've ever had. Quick and easy without all the hassle of going back and forth with all the haggling. Staff was friendly and professional.

Darrell made the car buying experience smooth, hassle free, and was transparent throughout the whole process. I appreciated his communication, professionalism, and overall attitude. I didn’t feel rushed or pressured and still left with a car that checked all my boxes!

First time customer, well taken care of. I will be back. Went to another dealership for service and was told my car would sit for 10 days before being looked at. J Star had my vehicle back to me in 3 days.

I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

Anthony went above and beyond expectations to get the vehicle of my choice. Would highly recommend friends and family to purchase their next vehicle here.

They are a great group of professionals! I had the best experience! I highly recommend ANYONE to go and see them. No matter any problems you may have they work hard to find a way to help you out! Thank you again for putting me in a wonderful BMW X1, I LOVE it!

We picked up a preowned EQS and the transaction was smooth. I'd been in contact with Simon prior to just walking in. I wish they negotiated price, but I guess Autonation dealers stopped doing that...I'm old school, I'd prefer to negotiate. The finance process could have been a bit quicker and smoother. All said, we got there a bit before 1pm and were out around 4pm. We had to stay on top of things during the finance process for a few promised items to ensure we'd get a due bill. Signed a bunch of papers, but when I got to the one that committed my dollars, I to refused to go any further until I got the due bill. Just make sure you know the buying process and advocate for yourself. Every dealer tries to squeeze you, HOI is on the spectrum of one of the better experiences. We didn't experience any high pressure tactics, so we appreciate that. I think Simon and his partner Salem are good sales guys to deal with.

I went to see my service man Rob Draper today, it was a fantastic experience! Rob Draper never let me down, he is such a wonderful person to take care of your service needs!! Thank you Rob Draper!!!!

AMAZING SERVICE! Dan went above and beyond to make sure we got the car that fit us the best. He didn’t mind us having as many test-drives as we needed and helped us get approved for the 2020 Audi Q5 when we decided. Not pushy, respectful and very helpful! Will come back for an upgrade!

Excellent experience with replacement of cracked windshield with the Brian, Service Manager and Domonique, Service Advisor at The House of Imports in Buena Park, CA

These guys were great to work with. Shout out to Andrew, Eddie and Harold for their hard work. We bought an 04 Honda Element from them a few weeks ago and I have no complaints. These guys work hard to make it as easy as possible to buy a car. They were easy to work with and no high pressure to buy. I gave them 4 stars only because I wish we could have haggled the price down a little bit, not because of customer service. Thanks again guys for all your hard work. Wayland Collins

Kevin was very patient and attentive to what our vehicle needs were. He worked with what we wanted. Would work with California Motors Direct again!

It is third time my family returning to this dealership to buy a car . I feel like I?m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT

Called regarding an advertised car. They called back and advised me that due to COVID-19 they would be closed for sales. Nice communication. Thank you.

This dealership and service department go above and beyond in the quality of work that they do! I am a TV Executive and have very little time on my hands with all the projects I work on. I am truly grateful that this dealership works so hard to continue to make me the happy customer I am!!! Kevin Malone is the BEST service advisor I have ever worked with, and I will only do business with him! I also enjoy working Leslie for my loaner vehicles and seeing Nikki’s smiling face at the front desk! Keep up the good work team! I have referred lots of my fellow colleagues and family members to this place, and they feel the same way I do!

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Ramses Vasquez is a great service advisor. Cares about the customer. Price was better than most Mercedes Benz dealerships I’ve been. I’ll sbring my car here next time. Thank you!

Shawn and the team at Finesse A Car have gone above and beyond in regards to service. I have never experienced such patience and customer service like I have with them. They fixed some cosmetic issues with a car that I wanted to buy, Tal is also set to perform another minor fix to the car I purchased from them. I can’t recommend them enough, if you’re thinking about buying a used EV, please do yourself a favor and visit the finesse team! Take a look at the car you want in their inventory and they’ll work with you. We’re happy with the Tesla model 3 that we bought from this fantastic team! We may even have to come back for another quality used EV from this amazing team. Anastasia, Shawn and Tal, and the rest of the team here, you are all top notch. Thank you again.