Used Mercedes-Benz G-Class for sale near Denton, TX

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and not hurried sales people. Nice shop and good collection of cars. I liked them.

You want to live like a boss? Nothing compares to the ride of a G-wagon. It holds amazing value year after year. The power is unreal.

Fantastic staff and great inventory! Will 100% be purchasing again from this place! The process was the easiest I have ever experienced.

It is a great car, it’s worth getting. It is worth it! It’s really great car. It’s reliable. It’s a beautiful, amazing, cool car. Go get it.

I highly recommend this dealership. Sarezh and Sam are top notch. They got us in the car we wanted. They did an amazing job. We will definitely be coming back for any future purchases.

I’ve owned this car for over three years. I love driving it. It’s an SUV/sports car. Built like a tank. It’s been a good reliable vehicle.

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

I love this car. Not only does it look amazing and get head turns and compliments wherever I go, but it's also very comfortable and has a lo0t of pick-up.

My car was stolen, and they had the perfect replacement. I was greeted by a very nice sales person that made my buying experience very nice, very nice indeed. From the first handshake to driving the car off the lot, the process was smooth, problem free, and fast. I would recommend them to anybody serious about having a nice buying experience.

Love the car. Love the 5.5 engine, it is not M113 of course, but M273 is also good. I personally prefer 5.5 over 4 turbo. Fun car that always put a green on my face.

Johnny was a great salesman, and the experience was stressless. I had anticipated a long day making my purchase however it went quick. The price of my purchase was at a good price. I would recommend this dealership to all!

It's one of a kind. The engineering is superb, the workmanship is excellent, the capabilities are legendary. From a performance standpoint it has no peers.

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live

Customer service is always consistently what I expect and what I receive at Audi Plano!

I'd been looking for this car for a while and came across two at different dealerships in my area, unfortunately they sold really fast. So, I started my search online and although I was a bit skittish of buying a car online without seeing or driving it first, I couldn't be happier with the car, the process, and most of all the salesman, Mitchell Macaluso. He made the entire process so seamless and less scary. He answered all of my questions, kept me informed of the process the whole time and was very professional. I would definitely recommend this dealership to anyone looking for that special car and I would most certainly recommend Mitchell!

This is my third G Wagon , I had g500 ,g550, and g63. nothing like AMG. one men one engine, solid, fun to drive . its really good lookin car. nothing like it. u see(hear) it coming from miles away.

Best Auto buying experience I had with Mr. Ray from Auto Merchant. He did over and beyond to make us satisfied. I purchased my daugter's first car from him and he was working on this deal like he is buying a car for his Daughter. Thanks Mr Ray. appreciate your business.