Used 2021 Mercedes-Benz GLB 250 SUVs for sale near Merrifield, VA

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Came to the dealership interested in a test drive and purchase of a used car I found on Carfax. It was exactly the vehicle I wanted, and it was in exactly the condition the listing described. The price they gave me was exactly what was listed online. The test drive and purchase process was relatively quick, and very easy with a lot of digital technology instead of the endless paper forms like the days of old. The office was clean and comfortable. They gave us significantly more for our trade-in than KBB estimated. Overall no complaints, they are a straight shooting dealer. If you like the price they list online, and you like the vehicle in the condition listed, go talk to them and buy it. Can't get any easier than that.

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.