Used 2024 Mercedes-Benz GLB 250 for sale near Keller, TX

The wait was a bit long for finance but customer service was great. The afternoon manager, DeAndre, helped with a smile! This is our second car we have purchased from Echo Park and looking to buy a third. P.S. Bring a jacket because it is cold!

Mr Beaux Benson’s Customer Service Goes beyond the 5 stars rating. This is our second Luxury car buying experience with Beaux Benson. He has performed way beyond our expectations? ... He’s fun personality expresses a true & sincere Desire to address all of our many questions. We Highly recommend Beaux Benson if your thinking of buying a luxury car. The attention to detail provided by Beaux Benson was impressive and he’s customer service skills are excellent. He is truly a fine ambassador for the company. From the moment we entered the show room we were greeted warmly & felt comfortable. Great customer service and friendly professional staff members throughout our purchasing experience. To our delight we purchased a another 2021 Mercides Benz.

Everyone is friendly and the service department can be trusted. These people really know Porsches! Justin always treats his customers fairly and is very honest and up front with all costs before the work is performed

Robert and was very informative and made the buying process very smooth! He answered all my questions and handled my concerns! The customer service was excellent!

We would like to thank Nick for being a man of his word. He was able to get us in the Mercedes we wanted. A very professional and courteous young man. Our process was quick and painless. Loving our new car. Thanks Nick

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

David Ward is outstanding and was a real gentleman to my wife and I. We will be glad to tell our friends and family about our experience.

Jorge was easy to work with. He and his manager Darren were straightforward with me without nonsense. I?d buy from here again. A friend told me he?d had a similar experience.

For over a year I've been reviewing, visiting dealers and I found Keith Beitter to be a true professional and I was also so very impressed that Park Place Porsche is such a high quality 1st class operation!

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Jason Li at Park Place Arlington was attentive from the first phone call to meeting in person. The experience was the shortest car buying process I?ve had thus far.

Marin (sales) and Roman (service) were/are outstanding!! They are both respectful, courteous and knowledgeable! It?s my favorite dealership. I will continue to buy Mercedes!

Davon, was very informed, friendly and did not pressure sale. I am pleased with the purchase of my S63 AMG. I highly recommend that you ask for Davon.