New and used 2025 Mercedes-Benz GLB 250 for sale near Silver Spring, MD

I can't speak enough on how well the whole process was with this dealership. From the first general inquiry all the way to the paperwork and driving off the lot, this place nailed it across the board. I would highly recommend anyone looking for those vehicles offered there to heavily consider doing business with them. 10 out of 10 all the way around.

The staff was very helpful and kind. I was in and out quickly. My sales rep and the finance dept were professional and very knowledgeable!

I recently purchased a C300. When I walked through the door, I received quality service from Arella Berger. Arella was patient with me and did a great job finding a car that matched my personality and needs. Also, I fell in love with their Sales Manager, Allan, who sealed the deal! If you are looking for a dealership with top-notch service and customer-oriented staff, stop by Mercedes Benz in Annapolis. You will not regret it!

The staff I interacted with at Mercedes-Benz of Annapolis provided excellent service. I found a pre owned SUV on an internet search and called to confirm details of the offering. The used vehicle sales manager, Rori, and my sales agent, Mia, responded to my questions promptly and explained the "out-of-state" buying process in a comprehenisve manner. I agreed to a place a deposit and drove 120 miles to potentially complete the process. The vehicle exceeded my expectations as it was a one owner, fully serviced, and apparently garage kept beauty. The physical dealership was a first class facility and it was easy to view and test drive the ML350. Buying and closing process was efficient with optional coverage presented without pressure to buy. I readily recommend this dealership based upon my buying experience.

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

As a new owner of a Mercedes-Benz I strongly recommend Koons Mercedes-Benz of Catonsville and not some **** _____ independent shop in the area. I was not looked down on in anyway because my car was an older used car with over 200 thousand miles on it. Ms. Jackie Pressman literally went above and beyond to explain to me everything from getting the initial diagnostic to the oil changes to the follow up.

The entire staff at Mercedes of Annapolis deserve a 5 star rating. Casey Duffy is without a doubt.the best Mercedes sales person in the Washington area. Dean Cunningham, the sales manager, also helped work out the details. My wife and I have been buying Mercedes cars from this dealership for over forty years and each transaction had been superb.