New and used 2025 Mercedes-Benz GLB 250 SUVs for sale near Gibraltar, PA

Joshua Mentzer is the real deal. From the minute my daughter and I showed up to test drive a used VW Jetta, Josh treated us as though we were there to purchase the top-of-the-line Benz. He took us on an extensive test drive, that thoroughly put the Jetta through its paces. He made us feel as though we were on a Sunday drive with the family. He talked my daughter through the features, demonstrated how to use them, spoke to my daughter and not just me (this is rare, kudos to you Josh), and answered all our questions. We placed a down payment and came back the next day after transferring money in the bank. Unfortunately, my daughter's insurance did not kick in until the day after and it was then that Josh elevated his service to the gold medal round. He offered to deliver the car to my daughter the next day. We live 1 hour and 20 minutes away. I challenge anyone to beat the service that Josh represents. This is a real testimony to this Mercedes Benz dealership. I will definitely check out MB of Lancaster when I am looking for my next car and will be asking for Josh. Gold medal service goes to Joshua Mentzer.

There was a question regarding the service...Mercedes Benz and I had scheduled an appointment a few weeks prior to service. They put me down for a "Service B," and the car was "yelling" for a "Service A1." Brandon called me the morning of the Service to let me know that the driver was ready to deliver the loaner. We discussed the service "dilemma." At one time, I'd put 20,000 miles per year on my vehicles just commuting to work. Now that I have retired, I am under the "5,000 mile Emissions Exempt" mileage per year. Brandon and I decided to go with "time" instead of mileage for the service. "She's" a 2020, and is going on 6-years old now. Gave "her" the 5-year service. Told Brandon that next year, it'll be tires and a battery. And could they give "her" a good cleaning? I usually thoroughly clean and detail "her" twice a year. Something else that has been quite time-consuming came up this year. I took a chance, and asked Brandon about Mercedes Benz "cleaning her up," including detailing for me. That was done, too. A well-maintained car will last a long time. And Mercedes Benz vehicles have a reputation for "aging gracefully" if kept well. "She's" not the biggest, fanciest Mercedes out there, but with people like Brandon, the cleaning crew, establishments like Lancaster Mercedes Benz, and myself, "she" should look good, and run good for may years to come.

Sam Kokosky, the sales person, was exceptional. I did not end up making a deal that day, but I will absolutely put the MBLV on the top of my list. The entire experience was very positive.

My husband and I purchased two brand new vehicles yesterday from Mercedes Benz of Lehigh Valley. The customer service there was exceptional. Our salesman was Dave Cooke. Dave is Awesome! He was very professional, knowledgeable, personable and really made us feel at home. All of the staff there are very welcoming. It's like one big happy family. Elijah, the F & I Manager was awesome as well. He thoroughly went over all of the paperwork. He is very knoledgeable.There wasn't one question that we asked that he couldn't answer. After the purchase, we were greeted by two General Mangers who introduced themselves and congratulated us which I thought was very nice. I apologize for not remembering their names. Beth, the customer experience manager also introduced herself, congratulated us, explained her role and also told us that when we were ready to get our vehicles serviced, she would send someone to our home to pick our vehicles up, drop us off a loaner and bring our vehicles back when they are done. How awesome is that! And she knows we live a hour away. Talk about Customer Service! I also had the pleasure of speaking with James Lewis, he was also very welcoming. James let me know that if Dave wasn't available, he would be more than happy to assist me. Thank you James! All I can say is, it was very nice to go into an establishment and feel so welcomed. The customer service is top tier. Thanks again everyone! We want to especially thank Dave Cooke for his WONDERFUL CUSTOMER SERVICE! It was such a pleasure working with him.