Used Mercedes-Benz GLB 250 4MATIC for sale near Marlborough, CT

I arrived to be greeted with friendly staff members. My salesman Kamran was great to work with and we were able to work together and get me into a vehicle I am very happy with.

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Excellent buying experience provided by consultant Ryan McLoughin. We had decided on a specific model and color MB – found one on internet 100 miles away and inquired. Ryan McLoughlin of New Country MB in Hartford responded and ably addressed questions with additional pictures, a road test and specific information. A few days later we drove up from N.J. and home in the afternoon with a 2019 red GLC300. Soon noticed a rattle in the passenger side rear. Local MB diagnosed and recommended a shock absorber replacement and suggested new brake rotors. Sent the report up to Ryan, who responded promptly with a service appointment to have it fixed in his shop. Arrived at service at 8:30 AM and was on the way home by noon because Ryan scheduled service and ordered parts in advance. All issues fixed. Very much enjoyed working with Ryan Mcloughlin – an engaging, professional young man who is passionate about his job. Ryan provided excellent service and was a ready advocate for getting things right. In all, very happy with Ryan McLoughlin experience and our new MB.

Very good service. I was very pleased. The representative wrote an extended report of the service that was done. I would recommend them if you need service.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Mirela C, is a kind and detailed saleswoman who made it effortless to purchase my C300. I love the vehicle and the excellent service provided to my husband and I. This was her second time selling me a Mercedes within 2 years. My son absolutely loves his CLA and sent her thanks.she remembered my son wanted to be in law enforcement so she asked how he was and glad to say-he is graduating Apr 28. It’s been 2 years since we spoke with her and her memory and attentiveness was spot on.. I can’t ring enough bells about the service I have been given.

My Glb is probably the nicest suv I have ever driven. The ride is great, very little road noise. The info screen is huge and easy to use. The interior is luxurious and comfortable, big enough for 4 adults and I child or 3 large dogs. The 4 cylinder with a turbo is peppy and can step right up to pass.

I brought my recently purchased car to the service center for a safety inspection. They found one issue and fixed it promptly. Overall service and communication were excellent. I will return in the future.

I normally don't buy used cars from dealerships because of the cost vs buying from private seller, but they happened to have a rare car that I wanted. I sent an email after hours and Mark Carofano responded promptly the next morning. They were very reasonable in the negotiation process and never tried to gouge me at any point. They even took care of a few maintenance items before handing me the car! Mark was extremely responsive and professional. When I got there he had everything ready and gave me some Mercedes swag. At no point did I feel like I was being pressured at a typical dealership. It was a very warm and relaxing atmosphere. They had ordered pizza for the staff that day and he offered me a slice. He made it feel like it was a family business! I flew to pick up my car and had a 7 hour drive and they made it totally worth the travel. Katie the finance manager was also extremely pleasant and easy to talk to! She made the paperwork process seem, well seemless! Sometimes you see 150 reviews at all 5 stars and you think well this is probably fake but the you experience it for yourself and understand how they got these ratings. This is the first and probably last review I'll ever leave for a dealership and I'm glad it was for Mark, Katie and Mercedes of New London.

Christopher Larkin was great! The whole dealership is great! Always VERY easy to deal with- but also very accommodating. Highly recommend not only the dealership - but also, Christopher Larkin, our sales associate. My husband has a very busy schedule- we did not set foot into the dealership until we came in to sign the papers. We have bought cars there previously and had no concerns about conducting the entire transaction via text and a couple of phone calls. Our experience could not have been Any better.

I love the car so far but I’ve only had it for two weeks. I had a 2015 Equinox before getting the GLB250. I looked at the GLA and GLC, as well as other manufacturers, but really liked the GLB. I must say I was smitten with Mercedes-Benz and always wanted to own one. So my thought process was rather jaded. I got the AMG package that offered a few other options that I like as well. I was concerned about it only being a inline 4 instead of a V6 but it seems to have the pickup and drive to soften that concern. The only thing that is stupid is the easy exit seat. It does not function as to what your definition of easy exit would be. Other vehicles have what I would consider easy exit. This vehicle does not. Even the sales associate was dumbfounded by it.