Used Mercedes-Benz GLB 250 for sale near Addison, TX

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

Go see Shola. He went above and beyond to take care of us and earn our business. Top notch customer service all around. Definitely recommended!

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

Love my GLB! Feel like its stands for "Great Lil Benz." :) Drives more like an SUV than a car and that's what I wanted. There is more cargo space due to the square-ish boot. Dynamic mode gives you everything from Econo to Sport. The dash is beautiful, the ride is excellent and the price is fantastic. A win all the way around.

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

I had a great experience all-around at Park Place Porsche. My questions were answered thoroughly. John DiGuilio was friendly and professional, and took the time to fully address any questions I had, and made my buying experience an excellent one. I highly recommend him and Park Place Porsche.

My Glb is probably the nicest suv I have ever driven. The ride is great, very little road noise. The info screen is huge and easy to use. The interior is luxurious and comfortable, big enough for 4 adults and I child or 3 large dogs. The 4 cylinder with a turbo is peppy and can step right up to pass.

Luis was great ... very helpful will be coming back for another car when ready... Thanks

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!