Used Mercedes-Benz GLB 250 for sale near Prosper, TX

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

David Ward is outstanding and was a real gentleman to my wife and I. We will be glad to tell our friends and family about our experience.

Lorenzo was very nice and we got what we wanted in a car. He thought he got what we wanted.

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

For over a year I've been reviewing, visiting dealers and I found Keith Beitter to be a true professional and I was also so very impressed that Park Place Porsche is such a high quality 1st class operation!

We were treated very professionally and any issue that we had was handled with respect. Lucky and KP handled the end-to-end dealing, Randy ensured the financial aspects were good to go, and Frank handled any services that we requested.

I love the car so far but I’ve only had it for two weeks. I had a 2015 Equinox before getting the GLB250. I looked at the GLA and GLC, as well as other manufacturers, but really liked the GLB. I must say I was smitten with Mercedes-Benz and always wanted to own one. So my thought process was rather jaded. I got the AMG package that offered a few other options that I like as well. I was concerned about it only being a inline 4 instead of a V6 but it seems to have the pickup and drive to soften that concern. The only thing that is stupid is the easy exit seat. It does not function as to what your definition of easy exit would be. Other vehicles have what I would consider easy exit. This vehicle does not. Even the sales associate was dumbfounded by it.

excellent service, great sales person who had knowledge of the car. He handled the trade in properly and was all around excellent. Dealership was spotless and very comfortable.

Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches; 3) the dual exhaust tips are fake. The GLB isn't very stylish, isn't very fast and performance-oriented, and it's not the most luxurious Mercedes; however it offers the perfect practicality. The only competitor is the Discovery Sport which is also a compact, luxury SUV with a third row.

Found the deal of about 10K off sticker price online. Upon arriving got 4K more for my trade in than expected and to top it off, had small extended warranty given to me for free.

Mercedes GLB 250 is the perfect car for our needs as a veteran, disabled-who wants safety and dignity. Love the way it looks and drives.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

My Glb is probably the nicest suv I have ever driven. The ride is great, very little road noise. The info screen is huge and easy to use. The interior is luxurious and comfortable, big enough for 4 adults and I child or 3 large dogs. The 4 cylinder with a turbo is peppy and can step right up to pass.

Angel at Ewing Subaru made our purchase very easy. I looked at cars for my daughter from Corpus to Dallas, focusing on Houston since I live there. Ewing offered the best value, enough better to justify flying to Dallas for the purchase. Angel took care of the transaction electronically, and even delivered the car to Love Field to complete the deal. He met me at customer arrivals, we signed a few papers, and I was driving to Houston before security even had a chance to ask us to move along. A perfect buying experience!

Seeing that the used car market was so strong I traded in my 2017 SL 550 for a 2022 GLB 250. Actually, it wasn’t as difficult of a transition as I thought it would be. Of course I left the dealership with a brand new car and a check for $9k so that was nice. It has been an adjustment to go from 449 hp to 221 hp. Overall, I am extremely happy with this car. I think it is an unbelievable value. It is priced $5k more than the smaller GLA and $5k less than the GLC. It has a somewhat boxy styling but I think it definitely looks unique. Although I didn’t get it - I like the idea of a third row even if it is small. I absolutely love the giant tech screen in this car. The interior is very nice and the space in the back of the SUV is plenty big. This car drives smooth and I am very pleased with the stock stereo system. I definitely recommend this SUV.

I have nothing but good things to say about my experience with Auto Merchants. Christian Lopez was my salesman and he was great to work with. He gave me a great deal on my car and the buying process was so quick and easy.

Getting better mpg than their ratings say! I hauled in more kids & luggage than I ever thought it would. Lots of computer gadgetry to figure out…

When I compare My experience with other dealerships makes central autohaus an easy and comfortable place to work with. They are an upfront dealerships with fair deals facilitated with no pressure or deception. Check them out you won’t regret it.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.