Used Mercedes-Benz GLB 250 for sale near Westminster, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

Wanted more information on the damage to a car and none was giving to me

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

Great customer service from both salesman Daniel Bonilla and David Chapa. I would recommend family and friends to see them when looking for a new car .

Love my GLB! Feel like its stands for "Great Lil Benz." :) Drives more like an SUV than a car and that's what I wanted. There is more cargo space due to the square-ish boot. Dynamic mode gives you everything from Econo to Sport. The dash is beautiful, the ride is excellent and the price is fantastic. A win all the way around.

I purchased a pre-owned 2019 Mercedes-Benz C300 4MATIC from this dealership on September 16th, and I had the pleasure of working with a salesman named Johnny. Johnny not only provided me with the most competitive price, but he also exhibited exceptional kindness throughout the entire process. Buying a car from this establishment was an effortless and enjoyable experience, largely thanks to Johnny's professionalism and helpful demeanor. I enthusiastically endorse Johnny as your go-to person for car purchases at this store.

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Chad Streed is great, known him for a long time. Very knowledgeable and hungry to make a deal

Perfect midsize SUV. Great handling and comfortable ride. Great mileage . Also has all the latest features at your finger tips. Love the roominess and the way it drives.

I purchased a used 2024 mustang from this dealership in Dallas. I live in Houston. The whole process was easy, and everyone I spoke to was friendly and professional. Since I was so far away, I sent someone to test drive. The car was great. No problems. They were up front with the car originating as a fleet car (which isn’t necessarily a bad thing). Bought the car. It was shipped to my home for free, and I could not be happier! Thank you Marcus and Asher for a Great car and great service!