New and used 2025 Mercedes-Benz GLC 350e Base for sale near West Laurel, MD

As a new owner of a Mercedes-Benz I strongly recommend Koons Mercedes-Benz of Catonsville and not some **** _____ independent shop in the area. I was not looked down on in anyway because my car was an older used car with over 200 thousand miles on it. Ms. Jackie Pressman literally went above and beyond to explain to me everything from getting the initial diagnostic to the oil changes to the follow up.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

I’ve been a customer of the Silver Spring MD dealership since 2010. By far, they have shown great customer support and service. They are always over-accommodating and considerate of your needs; hence, I have remained a loyal customer.

I can't speak enough on how well the whole process was with this dealership. From the first general inquiry all the way to the paperwork and driving off the lot, this place nailed it across the board. I would highly recommend anyone looking for those vehicles offered there to heavily consider doing business with them. 10 out of 10 all the way around.

Setting up appointment for B6 service was quick, easy and efficient. I-have total trust in my Service rep Illio Gonzales to be always professional, forthright and knowledgeable. He respects me as a customer and I respect him the cr professional. I never feel jilted or taken advantage of...wonderful feeling!!!!

I recently had my vehicle serviced. Dakari Merrill was my service advisor. It was just happenstance that I asked him about the A service. I met him a year ago and was so pleased about his guidance and recommendations. So I just happened to ask him this time without realizing it was him. I was so excited that I chose him out of the other service consultants that morning. He exemplifies the service provided by this dealership associated with Mercedes-Benz vehicles. The top notch reputation and service you expect from Mercedes-Benz delivers every time. I strongly recommend asking for Dakari Merrill as your service advisor when having your vehicle serviced. He is extremely knowledgeable and provides guidance about your service requirements. He exceeded my expectations each time. I’ve had my service at Mercedes-Benz of Annapolis in the past. I’m so glad I chose Koons of Catonsville instead of the Annapolis center. Great job Dakari!!!! Clearly a 5 star evaluation.

Took my 2011 e350 coupe in because I lost my only key fob. They did a great job getting me a new key and programming it. Good service ! The best part was my service advisor Andre. He kept me informed throughout the entire process. Great job Andre !

My service rep is the best ive ever experience, came in for A service for my C 300 coupe This is my 2nd auto from this established, i drive from Columbia HE3

The staff was very helpful and kind. I was in and out quickly. My sales rep and the finance dept were professional and very knowledgeable!

Jon and Brandon, my service writer and technician, were very responsive and communicated to me what my CLS550 needed and what could wait a bit longer. Many dealers simply attempt to scare you that your Mercedes-Benz is going to break down if you do t get everything recommended repaired on the spot.

Best place to buy a MB in Baltimore.Sam and the team were fantastic and made the buying process enjoyable.Their service and parts department are also fantastic in fact they were so good that my daughter also purchased a MB.

I recently purchased a C300. When I walked through the door, I received quality service from Arella Berger. Arella was patient with me and did a great job finding a car that matched my personality and needs. Also, I fell in love with their Sales Manager, Allan, who sealed the deal! If you are looking for a dealership with top-notch service and customer-oriented staff, stop by Mercedes Benz in Annapolis. You will not regret it!

The sales team is very knowledgeable and there was no pressure to purchase immediately. Aaron answered all my questions about the vehicle as well as giving me a rather fair price for my trade which actually surprised me. I didn't purchase a vehicle that day, but I will be back for a used AMG.

i made the deal with the sales Rep. Shahul and i had the best experience ever. (I HAD BEEN IN CONTACT WITH DEALERS IN NEW YORK, DALLAS AND ATLANTA BUT NO ONE OFFERED ME THE TIME AND EFFORT LIKE SHAHUL IN MD. He answered all my questions and we had a deal with in 3 hours over the phone including my trade in car. (i wanted the car for Christmas and he made it happen. The next day i drove from New York and the car was ready as promised, signed the documents and i was out of the door with a new car and best wishes for arriving safely home.(Christmas Eve i arrived with my new car at home) i got a follow up call as soon as i arrived in New York. IN THE FUTURE I WILL ONLY BY FROM THIS DEALER! SHAHUL, YOU ARE THE BEST. HAPPY HOLIDAYS.

Ted Shepherd is the kind of salesperson every car buyer hopes to find. He listens patiently and answers questions with honesty and integrity. It was a pleasure to work with Ted. He did not ask me to write this review. I was motivated by my appreciation for the experience.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

The staff I interacted with at Mercedes-Benz of Annapolis provided excellent service. I found a pre owned SUV on an internet search and called to confirm details of the offering. The used vehicle sales manager, Rori, and my sales agent, Mia, responded to my questions promptly and explained the "out-of-state" buying process in a comprehenisve manner. I agreed to a place a deposit and drove 120 miles to potentially complete the process. The vehicle exceeded my expectations as it was a one owner, fully serviced, and apparently garage kept beauty. The physical dealership was a first class facility and it was easy to view and test drive the ML350. Buying and closing process was efficient with optional coverage presented without pressure to buy. I readily recommend this dealership based upon my buying experience.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

I recently purchased a BMW X7 and I couldn't be happier with the experience! From the moment I walked onto the lot, I was treated with professionalism and courtesy by the entire staff. My salesperson, Jennifer, was knowledgeable, friendly, and made sure I found the perfect vehicle for my needs. The car was meticulously cleaned and prepared for me, and I was impressed by the attention to detail. Their commitment to customer satisfaction. They genuinely care about their customers and go above and beyond to ensure a positive experience. I highly recommend Jennifer to anyone in the market for a new vehicle. You won't be disappointed!

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.