Used Mercedes-Benz GLC 350e for sale near Arbutus, MD

The way car buying should be!

I leased two 2020 Glc 350e, one for me and one for my son. We found almost immediately that his was a lemon. It broke down constantly with the message reading “pull over and turn off engine immediately”. After several months in and out of MB repair we hired an attorney and MB bought the car back as a lemon. Then i started to get the yellow “watering can” icon on my dashboard with about 2k miles on the clock and we thought mine was also a lemon. After three separate weeks in repair at MB a technician was finally able to fix the problem. Now at 14,600 miles and so far no other problems. I actually love driving this car and seriously considering buying at lease end in August.

As a new owner of a Mercedes-Benz I strongly recommend Koons Mercedes-Benz of Catonsville and not some **** _____ independent shop in the area. I was not looked down on in anyway because my car was an older used car with over 200 thousand miles on it. Ms. Jackie Pressman literally went above and beyond to explain to me everything from getting the initial diagnostic to the oil changes to the follow up.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

To the point knew what they were talking about very helpful

I have had a very positive experience after buying this car used (lease return) in 2021. We have a 2013 Mercedes E350 and have loved it so we did not hesitate to get a second Mercedes. However, I wasn’t happy about this car at first and had complete buyer’s remorse until I learned how to drive and manage this PHEV. To drive this car effectively, you cannot be a lead foot driver. My husband drove it the first couple of weeks and we got 17 mpg! I was horrified. We also didn’t install an electric charging station for the first 2 months and so didn’t charge the car daily. Once I started driving it and we started plugging it in daily, it performed beautifully. I get MUCH better mileage than the 25 mpg listed in the stats. But, this car requires a delicate touch and it prefers short trips. It is not a good car for a long commute if you are looking for exceptional mileage, but it is respectable at 30-35 mpg. So, here is how it now performs: If I’m doing short trips running errands or commuting, I get between 40 and 99 mpg. For longer trips (e.g. 200 miles), I get a respectable 28 to 35 mpg. Second, you need to charge this car daily to achieve the full benefits of the hybrid mode. If you don’t use up the charge, when you plug it in to recharge it you will only get 9 all electric miles. If you deplete the charge, you will get 14 miles once it fully recharges. However, range miles are not actual miles. That is a key thing to understand if you drive an electric car. If you are using the AC or other features that draw electricity, your distance will be reduced. While the electric range is ridiculously short at 9-14 miles, plugging in daily gives excellent mileage and results in only needing gas about once a month. Also, beware: the hybrid tank only takes 13 gallons, compared to the 17 gallons non-hybrid gas tank. When the car warns you need gas, you should get it right away unless you can get it to the gas station on a full electric charge. My range for a tank of gas is consistently between 400 and 600 miles, depending on the length of my daily trips. One other note: if you get on the highway right away after charging, the car will reserve some of the electric charge. You will be 20 or 30 miles into your trip before you electric range is depleted. If you are going downhill, your car will charge itself. A trip down the mountain from Lake Tahoe will provide you with added electric range. How did this car do in the mountains? Beautifully. It hugged the road like a sports car while in Sport Mode or Sport + mode. Comfort mode is my usual, but eco mode does help teach you how to have a delicate touch and make the most out of driving a hybrid. Other things: parking is a breeze, handling is great, comfort is top notch, car features are excellent. The only thing that is a little weird with this car is breaking if you break hard. The car pulsates oddly as it figures out whether to initiate electric charging or not. Again, a soft touch will be rewarded. I would buy another Mercedes electric vehicle and have learned they are discontinuing hybrids and will be going all electric in the coming years.

I recently had my vehicle serviced. Dakari Merrill was my service advisor. It was just happenstance that I asked him about the A service. I met him a year ago and was so pleased about his guidance and recommendations. So I just happened to ask him this time without realizing it was him. I was so excited that I chose him out of the other service consultants that morning. He exemplifies the service provided by this dealership associated with Mercedes-Benz vehicles. The top notch reputation and service you expect from Mercedes-Benz delivers every time. I strongly recommend asking for Dakari Merrill as your service advisor when having your vehicle serviced. He is extremely knowledgeable and provides guidance about your service requirements. He exceeded my expectations each time. I’ve had my service at Mercedes-Benz of Annapolis in the past. I’m so glad I chose Koons of Catonsville instead of the Annapolis center. Great job Dakari!!!! Clearly a 5 star evaluation.

Took my 2011 e350 coupe in because I lost my only key fob. They did a great job getting me a new key and programming it. Good service ! The best part was my service advisor Andre. He kept me informed throughout the entire process. Great job Andre !

My service rep is the best ive ever experience, came in for A service for my C 300 coupe This is my 2nd auto from this established, i drive from Columbia HE3