Used Mercedes-Benz GLC 350e for sale near Bryantown, MD

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

I drove over 4 hours to buy my Honda Civic. I was dealing with Mr. Logan. I had a really great experience. They had the car ready for me. They even ordered me jerk chicken and beer. They had the best deal in the nation for a good quality used car I was car shopping for over a year. It was exceptional customer service. I will definitely recommend my family friends to come back here.

I leased two 2020 Glc 350e, one for me and one for my son. We found almost immediately that his was a lemon. It broke down constantly with the message reading “pull over and turn off engine immediately”. After several months in and out of MB repair we hired an attorney and MB bought the car back as a lemon. Then i started to get the yellow “watering can” icon on my dashboard with about 2k miles on the clock and we thought mine was also a lemon. After three separate weeks in repair at MB a technician was finally able to fix the problem. Now at 14,600 miles and so far no other problems. I actually love driving this car and seriously considering buying at lease end in August.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

As always, the dealership does top quality work and I am very pleased with the job they did for my 2021 S585 sedan. I was especially impressed by the video of the proposed repairs and maintenance work - a new service that worked out very well. One aspect of this visit however could stand to be improved. It took 2.5 days to return my car to me, largely due to the unavailability of a check out driver to validate that the car was ready to go - at least that's what I was told.

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

The maintenance service provided by Mr. George Boatwright and his team was superb. The service on my vehicle over the past few years has been supervised by Mr. Boatwright and each time the service was excellent and professional. I will always recommend Mercedes Benz of Alexandria and Mr. Boatwright ‘s team.

Phenomenal experience working with Jimmy Moore and his team. They were all very patient answering all of my questions helping me make an informed decision. Each Team Member I worked with articulated the value of Mercedes-Benz and me as a customer. I 'm very happy with my purchase, the service I received and my overall experience.

I've had only great experiences at Mercedes-Benz of Alexandria. I bought a used 2012 GLK from Michael Prati, who was able to find me the perfect match within my price range. He talked me through every step of the way and was always transparent and reasonable. Every time I've returned the service has been helpful and pleasurable! Michael gets back to me with any question I have and is always willing to assist me. Highly recommend.

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.