Used Mercedes-Benz GLC 350e for sale near Fairmount Heights, MD

I appreciated my car salesperson and found that he was friendly, knowledgeable, and easy going. On the whole, I did not feel that where was much in the way of high-pressure sales tactics and the people I worked with were very responsive.

I leased two 2020 Glc 350e, one for me and one for my son. We found almost immediately that his was a lemon. It broke down constantly with the message reading “pull over and turn off engine immediately”. After several months in and out of MB repair we hired an attorney and MB bought the car back as a lemon. Then i started to get the yellow “watering can” icon on my dashboard with about 2k miles on the clock and we thought mine was also a lemon. After three separate weeks in repair at MB a technician was finally able to fix the problem. Now at 14,600 miles and so far no other problems. I actually love driving this car and seriously considering buying at lease end in August.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

Recommend that you look for Eric Carlson if you're anywhere near Chantilly and interested in shopping for a used Mercedes. He is what you need: knowledgeable, patient, composed. He'll take you around the lot, provide all the information you want, and then give you all the room you need to make a decision about how and when to proceed. He is a 5-start sales consultant.

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

They have a very nice people that work here, and they also have very nice cars. I was recommended by a family member. I am truly so happy. I will recommend everyone to give them a chance. I bought a car two months ago and did not put a review until now. I wanted to wait and See how all the process goes. Everything went well and I got my tags today. I have no problem with the car. They’re always calling me asking me if everything’s okay thank you Freds Executive Auto!

I have had a very positive experience after buying this car used (lease return) in 2021. We have a 2013 Mercedes E350 and have loved it so we did not hesitate to get a second Mercedes. However, I wasn’t happy about this car at first and had complete buyer’s remorse until I learned how to drive and manage this PHEV. To drive this car effectively, you cannot be a lead foot driver. My husband drove it the first couple of weeks and we got 17 mpg! I was horrified. We also didn’t install an electric charging station for the first 2 months and so didn’t charge the car daily. Once I started driving it and we started plugging it in daily, it performed beautifully. I get MUCH better mileage than the 25 mpg listed in the stats. But, this car requires a delicate touch and it prefers short trips. It is not a good car for a long commute if you are looking for exceptional mileage, but it is respectable at 30-35 mpg. So, here is how it now performs: If I’m doing short trips running errands or commuting, I get between 40 and 99 mpg. For longer trips (e.g. 200 miles), I get a respectable 28 to 35 mpg. Second, you need to charge this car daily to achieve the full benefits of the hybrid mode. If you don’t use up the charge, when you plug it in to recharge it you will only get 9 all electric miles. If you deplete the charge, you will get 14 miles once it fully recharges. However, range miles are not actual miles. That is a key thing to understand if you drive an electric car. If you are using the AC or other features that draw electricity, your distance will be reduced. While the electric range is ridiculously short at 9-14 miles, plugging in daily gives excellent mileage and results in only needing gas about once a month. Also, beware: the hybrid tank only takes 13 gallons, compared to the 17 gallons non-hybrid gas tank. When the car warns you need gas, you should get it right away unless you can get it to the gas station on a full electric charge. My range for a tank of gas is consistently between 400 and 600 miles, depending on the length of my daily trips. One other note: if you get on the highway right away after charging, the car will reserve some of the electric charge. You will be 20 or 30 miles into your trip before you electric range is depleted. If you are going downhill, your car will charge itself. A trip down the mountain from Lake Tahoe will provide you with added electric range. How did this car do in the mountains? Beautifully. It hugged the road like a sports car while in Sport Mode or Sport + mode. Comfort mode is my usual, but eco mode does help teach you how to have a delicate touch and make the most out of driving a hybrid. Other things: parking is a breeze, handling is great, comfort is top notch, car features are excellent. The only thing that is a little weird with this car is breaking if you break hard. The car pulsates oddly as it figures out whether to initiate electric charging or not. Again, a soft touch will be rewarded. I would buy another Mercedes electric vehicle and have learned they are discontinuing hybrids and will be going all electric in the coming years.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

The way car buying should be!

This is the first Hybrid we have owned and glad it is a Mercedes. My wife loves Mercedes and wishes she could own a G Wagon but the GLC is amazing and she loves it.

As a new owner of a Mercedes-Benz I strongly recommend Koons Mercedes-Benz of Catonsville and not some **** _____ independent shop in the area. I was not looked down on in anyway because my car was an older used car with over 200 thousand miles on it. Ms. Jackie Pressman literally went above and beyond to explain to me everything from getting the initial diagnostic to the oil changes to the follow up.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

I am very happy with the team of people at Mercedes’ Benz Chantilly. Sodik Lawal sales and David Han finance were the absolute best! They worked really hard to get me my dream car not only that but I got to leave with my car on a Sunday (same day). I work a ton so it was hard to figure out when exactly to go to these different dealerships to find the car I wanted and on a Sunday it’s very limited on where you can go. I went to a couple different dealerships but none like this . Sodik Lawal my sales person told me all they had in stock for the model I wanted with the different price points . He explained each feature in the fullest extent. Not only just a test drive and that paper at the car window but he sat with me and really explained the car as I have not been car shopping in seven years so even the push to start is something to get used to. All the features were amazing to say the least future that excites and I thank him for going above and beyond to help me work with the technology. David Han the finance manager is the absolute best he really fought for me making calls to make sure I got the best rate. I am 23 with not that much credit history just good but not excellent credit and other dealerships ( I went to 5 total) were almost doubling my interest when financing with them despite the down payment I was putting down. It wasn’t the best deal nor did I get all the features I get with Mercedes’ . I was not sold on the car but here you can find your perfect match I’m telling you these cars are like driving a cloud ! Mr. Han really explained my options and the next day got me a better deal. They really worked with me to get me a good car that I am absolutely in love with at a really good price brand new. They make the process easy and explain everything itemized which was not the same experience I’ve had at other dealerships . You see what you get , where the extra fees are for, what features you get, and the coverage is amazing. This team was a absolute pleasure to work with . I cannot thank them enough !

To the point knew what they were talking about very helpful

I'm a demanding car buyer and have driven several SUVs before my final decision on this car. Very pleased with the performance, not to mention the 57mi/gal. Worth looking at.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

The maintenance service provided by Mr. George Boatwright and his team was superb. The service on my vehicle over the past few years has been supervised by Mr. Boatwright and each time the service was excellent and professional. I will always recommend Mercedes Benz of Alexandria and Mr. Boatwright ‘s team.

Phenomenal experience working with Jimmy Moore and his team. They were all very patient answering all of my questions helping me make an informed decision. Each Team Member I worked with articulated the value of Mercedes-Benz and me as a customer. I 'm very happy with my purchase, the service I received and my overall experience.

I've had only great experiences at Mercedes-Benz of Alexandria. I bought a used 2012 GLK from Michael Prati, who was able to find me the perfect match within my price range. He talked me through every step of the way and was always transparent and reasonable. Every time I've returned the service has been helpful and pleasurable! Michael gets back to me with any question I have and is always willing to assist me. Highly recommend.

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.