Used Mercedes-Benz GLC 350e SUVs for sale near Germantown, MD

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

The maintenance service provided by Mr. George Boatwright and his team was superb. The service on my vehicle over the past few years has been supervised by Mr. Boatwright and each time the service was excellent and professional. I will always recommend Mercedes Benz of Alexandria and Mr. Boatwright ‘s team.

Phenomenal experience working with Jimmy Moore and his team. They were all very patient answering all of my questions helping me make an informed decision. Each Team Member I worked with articulated the value of Mercedes-Benz and me as a customer. I 'm very happy with my purchase, the service I received and my overall experience.

I've had only great experiences at Mercedes-Benz of Alexandria. I bought a used 2012 GLK from Michael Prati, who was able to find me the perfect match within my price range. He talked me through every step of the way and was always transparent and reasonable. Every time I've returned the service has been helpful and pleasurable! Michael gets back to me with any question I have and is always willing to assist me. Highly recommend.

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.

My service rep is the best ive ever experience, came in for A service for my C 300 coupe This is my 2nd auto from this established, i drive from Columbia HE3

They worked the numbers to find the best discounts for the deal. Great selection of cars

svc rep Andre was very hospitable and kept me informed daily of the maintenance of my car and what each technician was repairing on the car. He also alerted me on payment for my car could be in installments. He was such a good helper by taking me to my car making sure that I turned on everything in the car to make all was functioning. I appreciate Andre and will ask for him again when I need my maintenance Pat Talley