Used 2024 Mercedes-Benz GLE 350 for sale near Lucas, TX

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

Easy to work with. Car was exactly as described, no surprises. 15 minimum, needed 4 more words....

I highly recommend Beatriz, an excellent salesperson, attentive, she cares about providing you with the best service, and I hope she reads this (Mariluz used vehicle Navigator 2020). I also hope to return in the future because they made me feel very good, and I plan to buy a vehicle in the future, and it 👍👍👍

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

David Ward is outstanding and was a real gentleman to my wife and I. We will be glad to tell our friends and family about our experience.

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live

Mike has been very helpful in getting me into a BMW i4 eDrive40 today! The car was a popular one, so I'm grateful that he was able to bring it over for a test drive on such a short schedule.

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

For over a year I've been reviewing, visiting dealers and I found Keith Beitter to be a true professional and I was also so very impressed that Park Place Porsche is such a high quality 1st class operation!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

I purchased a Mercedes GLC350e from Ali in 2020. i am in love with this car and will look forward to working with Ali in the future on all purchases

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!