Used 2024 Mercedes-Benz GLE 350 SUVs for sale near Saint Charles, IL

Michael Kajdanowski, our Sales Professional, created an enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease. We were able to inspect different vehicles and options, comparing specifics and referring back to our extensive research. Once we finalized our decision, the purchase transaction was professionally presented, streamlined, and honest. Pricing and available discounts were clarified, in detail, including the rationale behind each line item. We visited two other Lincoln dealerships in the week prior to our visit to Wickstrom Auto Group. In addition, two days earlier we were prepared to drive to a third dealership after exchanging numerous e-mails which included a trade-in value and final price only to learn the vehicle sold while in the midst of determining an appointment time. We decided to visit Wickstrom Auto Group due to their inventory; their online inventory included a minimum of three vehicles that met our parameters, and we hoped the two hour drive was worth the probability of availability. It was a sound decision. Once on site, Michael offered and completed a search that combined all of the options we preferred from the targeted vehicles. He did indeed locate one, but we elected to purchase our original top selection. We were allowed time and privacy to discuss our decision, absent of any dread that often times can be associated with a dealership representative's interactions. We actually welcomed Michael's inquisitive nature as it benefited our experience. The open concept inside of the dealership was welcoming and completely unique to anything we have experienced prior. The conversations were relaxed and the capability of viewing documents on the wall screen created an all inclusive atmosphere. It always takes a team to complete a financial transaction of this multitude, and everyone involved was close by due to the showroom design format. The Finance Manager, Nick Gerling, was proficient and respectful. The transaction processed quickly and they completed all of the needed tasks with the information we provided. We did not have to place any calls to our insurance company or financial institution as everything was executed for us. It was unlike any other past dealership purchase. Michael continued to accomplish a few requests we had, and once we were officially the owners of the Nautilus he mentored us on the multitude of functions and operation of the vehicle. He assisted us in programming our preferences and his patient and fun personality never wavered throughout our orientation. We will forever remember the "taco holder". To spend hours driving to and from Barrington, Illinois to finalize a major investment would assumedly be an unpleasant necessity in order to obtain a goal. We actually left the dealership commenting how fortunate we were the first three dealership inquiries failed. To further add to our positive interactions, the communication in the following days has been stellar. We would like to offer our congratulations to the entire team that makes Wickstrom who they are, and our gratitude to Michael for introducing himself to us.

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

The loaner is a very convenient option during the timely completion of the new brakes and a repair. We feel very confident using the Service Dept at this location.

Al was wonderful throughout the entire process of purchasing our vehicle from out of state. He was trusting and prompt. I would highly recommend him and the staff at this dealership!

30+ year customer. Acura's are the most reliable cars on the market and McGrath provides the best customer service experience in the Chicagoland area. In an age where it's hard to encounter great Customer Service, where an organization truly embraces the value of loyalty, repeat business and commitment to excellence. McGrath is a dealership you can count on.

Tomek Bunko has our vote for Auto Sales Professional of the Year. Not only did he anticipate and answer all of our questions, the auto was prepped for the test drive during which he pointed out all of the features which were largely unknown to us. His knowledge, energy and enthusiasm carried us all the way to sign on the bottom line.

Yesterday I had the pleasure working with Saul H. and he was great. I told him my wants and needs and he meet them. I purchased a 2024 outlander and so far I’m loving it.

Maintenance team technician it’s very professional they provide excellent service thanks to Rob at service

This is the fourth car we’ve purchased from Scott Sable in the last two years at Motorwerks. He is an outstanding sales associate with many years of experience. Scott is highly knowledgeable, professional , kind, respectful and an outstanding human being overall. We love doing business with Scott at Motorwerks. Motorwerks in General goes the extra mile of offering services and support for all of your luxury car purchases. We love Motorwerks!!

Amazing overall experience. Aleks and Tasho facilitated the purchase process and made it very easy. I got the BMW I wanted and a great deal. I'm definitely coming back for my next purchase. Thanks

Great experience as soon as I walk in every one was friendly and helpful. I recommend this dealership 100%

Ok when I tell you my salesperson Ronnie Robles is the best he literally was very patient and helpful with me he pulled my up 3 cars when it was literally time for him to get off and leave he didn’t put me out he didn’t get angry he was just patient until I finally picked the car I wanted mind you this was Saturday and today i finally picked my new baby up and I’m in love with it thanks Ronnie and the whole Hoffman Estates family everyone was so helpful and nice no mean attitudes I got from anyone also to my girl Claudia she was the bomb she help me register my car to my phone and she also went over ever feature I needed to know about my car with me she took my pictures and she knew how a girl loves her pictures lol thanks Claudia everyone was just so patient you guys rock

They contacted me immediately and explained their process for vehicle delivery. Unfortunately I couldn’t find a suitable vehicle. Very professional and courteous.

Everyone there was great especially my Salesman Chris answered all my questions and was willing to work with me without the usual pressure this is my second purchase from them