New and used 2025 Mercedes-Benz GLE 350 for sale near Little Elm, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

My experience at Mercedes Benz McKinney was stellar! My sales rep, Glenn, was courteous, friendly and kept in touch throughout the entire process. The finance team was great, and it was a pleasure working with Chris. Highly recommend this dealership!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

Overall good buying experience from this dealership and sales Manager. Negotiations went as expected and received new car instructions very well mannered. All suggestions are appreciated.

My family and I finally gave up buying cars in the San Antonio area & found Micheal Graham at Sewell Lexus. He has helped all of us & our neighbor for 3 years now. He is honest, up front & no xx, all of which we appreciate. The buying process is simple and cars are delivered to our homes. We are customers for life.

Gabi was very nice and knowledgeable. We would definitely go back to him for our car needs. Chris was also very nice. Thank you both for everything! I highly recommend going here for your car needs as well.

Outstanding customer service during test drives yesterday and today with Mr Glen was outstanding and very professional with patience and caring . Also Mr Chris in finance department during purchasing my car who too his tone with passionate and caring to help and facilitate the process . Thank you ??

Clear communication, no pressure, knowledgeable - they respected our time and our preferences. We were made aware of various protection packages, without any pressure or wasted time.

Go see Shola. He went above and beyond to take care of us and earn our business. Top notch customer service all around. Definitely recommended!