Used Mercedes-Benz GLE 350 Base for sale near Ponder, TX

The customer service I received from my car salesman, Jesse Keller and business manager, Jorge Ramirez was first class! They both went above and beyond in doing their jobs. Days after getting my car, Jorge contacted me to tell me that he found better financing. The fact that he continued to work on my behalf after I was long gone shows the character and work ethic of those employed by Crest Volvo. I am thankful for my positive car buying experience provided by Jesse and Jorge.

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

My sales associate, Brian Safianow , could not have been nicer. He was a great listener and quickly assessed my needs. Dealership manager, Gary Venner, was involved in the process. The entire process was painless, fun and Brian provided concierge level customer service. Additionally, the technology department came to my home to provide a thorough tutorial on the different features of the vehicle. I am very pleased with the car,its many features and that subliminal new car smell. Park Place Lexus Grapevine treats their customers like royalty! This is my third experience with them, and I highly recommend them for the personalized, professional and exceptional service that they provide.

Had two issues; Evaporator Core had to be replaced ($4k) and the drivers seat (Mtex) ripped two times and appears to be ready to rip again. The evaporator core failed when the car was 4 years old. It is a common problem. Recommend anyone with this vehicle purchase an extended warranty. Also, the front brakes only last for 25K miles. They are very soft and very expensive (dealer cost to replace $1,200, DIY is $250).

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

Buy this car brand new and you will never have any problems with this car. Buy it from an original owner with all services done, on time, at the dealership only, which means the records are at the dealership and you will never have any problems. If the above has an extended warranty through Mercedes Benz dealership then you won't have any problems. This warranty usually cost the original owner $3,500 dollars.

Hi There. Greetings. The Toyota of Plano dealership is awesome. Their show rooms have the latest cars. Their waiting room is spacious and sparkling clean. The customer service reps who gave me an appointment were courteous and kind. The service advisor Mark Elmore did an outstanding job cheerfully. My work was done in just 10 minutes. The checkout representative was also quite efficient Definitely a A+ experience. Thank you all Best wishes for continued success.

As a tall man, space, performance, and comfort is a premium. I looked at several other SUVs but the GLE looks, and performs the best. I like the muscular look of the SUV. It's a boss of a truck especially if you opt for the 20 & 21 inch rims. I was not looking for speed and power so I decided to get the smaller 2.0 engine to get more milage on a full tank and I have no regrets. The 2.0 turbo is enough to get me around town. When driving through the backroads or highways, the ride is smooth. The SUV sit high enough so you see your surroundings. The tech displays: large navigation screen, ambient lighting, and large moon roof makes for a enjoyable ride. Leg room is nice and you feel like you are sitting on air. The ride is smooth and the car is spacious for a family of 5 on long trips. Like all luxury cars, you want to make sure you take out the maintenance plan for the vehicle. Getting Mercedes to do the service is a smart investment. Now, Mercedes will do the service but anything extra they will charge a premium fee so find out what the SUV needs and take it to a trusted mechanic. The SUV is relatively easy to work on according to my mechanic. Since having the 2020 GLE 350, I only had to change the rotors, tires and do the service maintenance at the dealership. Directional tires 20 inch rims in the front and 21 inch rims for the back at the dealership will run you over $1400 (installation included]) but do your research. I got mine, pirellis from tirerack.com for under $800 and got them installed for $20 bucks each. It was shipped from California, brand new. You can find these tires on other website as well around the same price so you don't have to overspend. Take time to do your research. The only issue I had is that the leather seat on the driver's side has a crack in the groove. You can barely see it but I expected the leather to much more studier and longer lasting. If you decide to get one, avoid the color black. It's hard to keep clean. Silver is by far the best color to keep clean. Overall, I can now see why Mercedes owners love their rides; classy, spacious, and reliable! You can't go wrong with Mercedes Benz.

I purchased a 2017 GLE 350 with 27,000 miles on it the SUV is a dream come true, you can't get a more quiet or smoother ride in an SUV. Has every option in the you can get even self parking. Love the color combination white exterior and cashmere interior, I have the original window sticker and sales receipt the car sold out the door includes tax and discounts dealer prep for $64,000.00

they replied to all of my messages and were easy to work with on numbers

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.

Great experience from beginning to end. Salesman was very informative and friendly giving us the confidence about our purchase.

Drove 9 1/2 hrs from Pensacola Florida to Naples, to buy this specific Mercedes Benz GLE 350 4Matic. I have owned five Mercedes, but never the crossover model. This car has everything. Bought it from Tamiami Ford, of all places. Sales people were fantastic and knew more about the car than the local Dealer. Loved the ride back, pure comfort and luxury.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

Shout out to Park Place Lexus in Grapevine Texas. There customer service was excellent. A special thanks to Abraham Sotomayor and Erin Young. I will definitely continue to purchase my vehicles at your dealership. Thanks again.

July 2022 purchased a certified 2020 350 GLE with 20K miles. 16K miles later we found the vehicle superb on the open road. Low NVH results in the driver (me age 71) feeling fresh after a 9 hours drive. In optimum conditions have seen 30-31 mpg but expect 28. Experienced ac/heat control issues and resolved per tech bulletin instructions for module replacement. We use the SUV for road trips and at 37K front brakes at 7mm.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Mercedes really thought of everything! Classy, smart, powerful, and timeless. Crown Mercedes of Dublin provided the best purchasing experience I’ve ever had. Professional and knowledgeable staff who love what they do!

Wanted more information on the damage to a car and none was giving to me

Absolutely love my 2022 GL E3 50. I have the AMG exterior Effects and I love the looks. Super responsive power and hand handling. Also love the dash and the interior lighting options. Absolutely love everything about the car except for that you have to use premium fuel. But I still highly recommend it

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

Great service, price, and friendly staff. Clean dealership with nice cars. I would buy again.

This is my 3rd Benz. It is my favorite of them all. 1st was an e-class sedan, very nice, 2nd was e-class convertible, now the suv. I am a big guy 6-2, 280 and I have plenty of room. I have have not had one problem at all. It is very roomy, even for me. It has very good power, especially for the size and weight..over 4600 lbs. That also makes me feel very safe. And when I go on the Highway from DC to NY I always get over 23 mpg!!

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live

We had a great buying experience. Sewell knows how to take care of customers. The car is great.

We arrived a few minutes early but received a quick check-in and were finished and back in our vehicle 57 minutes after our appointment time. The van had been washed and protected by plastic during the service. Levels were checked as refilled as necessary and our fob and tire locks were replaced properly. We even had coffee and water available in the clean and quiet waiting room. We appreciate scheduling online and bring services in a timely manner and will continue to use Toyota of Plano to keep our van in top notch condition.

I had an exceptional experience with Gavin S. and the team at Sewell BMW of Plano. They went above and beyond to ensure I ended up with the perfect car, showing incredible patience and flexibility throughout the process. Their dedication to customer satisfaction was truly outstanding. Highly recommend!