Used Mercedes-Benz GLE 350 for sale near North Tustin, CA

First time customer, well taken care of. I will be back. Went to another dealership for service and was told my car would sit for 10 days before being looked at. J Star had my vehicle back to me in 3 days.

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Salesman Richard helpful and patience and knoledgeable through process

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Mercedes really thought of everything! Classy, smart, powerful, and timeless. Crown Mercedes of Dublin provided the best purchasing experience I’ve ever had. Professional and knowledgeable staff who love what they do!

Aaron has been very courteous and professional during my contact with the dealership. He's gone above and beyond in his approach to customer service.

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

Everyone was amazing at Mercedes Benz of Ontario. Great customer service. Diana was my point of contact and she was very helpful and insightful. Will definitely return here for my future services.

Absolutely love my 2022 GL E3 50. I have the AMG exterior Effects and I love the looks. Super responsive power and hand handling. Also love the dash and the interior lighting options. Absolutely love everything about the car except for that you have to use premium fuel. But I still highly recommend it

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

This is a great SUV. This is also better than the new GLE 350. 3.5 liter v6 for the 2018. 2.0 liter turbo 4 cylinder for the new GLE

Came in with family to return their lease and help them with the process. To be clear, we had an absolutely fantastic experience here. Let?s start with some history and establish the historically bad here for context: We came in for a lease return following a pretty poor experience with our first gen GLB. It was riddled with small electronics and misc issues within the first 100 miles. No that?s not a typo, borderline lemon it was that bad. We barely drove it 100 ish miles and already had noises and what might as well been a Christmas tree on the dash. However because these issues, and there were many, were small and not catastrophically bad in terms of safety and driveability, there was only so much we could do (or wanted to waste time doing). All of the issues were either addressed after multiple visits or simply not addressed at all after being given a half baked reason. We were literally told a loud squeaking noise on cold start and one that came back longer drives were ?characteristic? of the vehicle because they ?started a few other GLB?s on the lot and it made the same noise?. I?ll let the readers process that (it was fixed TWO years later btw). A real shame at the end of the day, but let?s chalk it up to bad luck and 1st gen issues (production location of the GLB aside). To be clear, my family and I have been customers of this dealership for over 10 years now and have always had good experiences up until the GLB, just wanted to highlight this experience after not having very many redeeming factors up until we met Isabelle. Now the good, and I cannot stress this part enough in my thanks: I don?t often write reviews, least of all for dealerships, but considering what a fantastic experience we had at Mercedes-Benz Arcadia recently, I really felt compelled to do so. After a number of not so great experiences during our GLB ownership, something we shared upon sitting down, Isabelle was quick to acknowledge it and immediately took the steps to help us get into what we wanted. She not only took the time to get to know both of individually, but also made it personable and more importantly, organic. We all know what these conversations are for, but to have it done on a way where it wasn?t forced and life experiences are shared goes a long way. All of this to say, it felt like less of a forced or rush transaction, and more of a conversation first. Something you?d be hard pressed to find in sales now, especially in so automotive sales in any capacity. Isabelle made sure we were able to look at any vehicle we wanted, even if it was parked in a dark corner of the cosmos. She went and grabbed each vehicle and pulled it right up for us to take a look at, even if it was the same spec, same color. She made sure we were sure of what we wanted before discussing anything else and really took the time to do it. She also fought for the numbers we had in mind and did everything she could to make it happen vs the ol? wait and bait approach. Isabelle was an absolute 11/10 from start to finish. She was patient, understanding, detailed, and very attentive to our needs. A rare find in the automotive sales let alone auto service industry. If I owned or managed this dealership in any capacity, I would fight to retain this woman and promote her at all costs. We will definitely be coming back to Mercedes-Benz of Arcadia for another vehicle and will certainly refer people to this dealership again. Many thanks to Isabelle W. for her patience and generosity. Special thanks to Finance Manager Billy Kwan as well for the very quick and efficient paperwork process. Your kindness and generosity does not go unnoticed. To the management at Mercedes-Benz Arcadia, if you ever stumble upon this or catch wind of it, please do give Isabelle and Billy our many thanks. They deserve recognition for their exemplary service.

I went to see my service man Rob Draper today, it was a fantastic experience! Rob Draper never let me down, he is such a wonderful person to take care of your service needs!! Thank you Rob Draper!!!!

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

I found the car I wanted at this location and they were super helpful in getting it transferred FREE to a location closer to me so I can go in to pick up.

As a tall man, space, performance, and comfort is a premium. I looked at several other SUVs but the GLE looks, and performs the best. I like the muscular look of the SUV. It's a boss of a truck especially if you opt for the 20 & 21 inch rims. I was not looking for speed and power so I decided to get the smaller 2.0 engine to get more milage on a full tank and I have no regrets. The 2.0 turbo is enough to get me around town. When driving through the backroads or highways, the ride is smooth. The SUV sit high enough so you see your surroundings. The tech displays: large navigation screen, ambient lighting, and large moon roof makes for a enjoyable ride. Leg room is nice and you feel like you are sitting on air. The ride is smooth and the car is spacious for a family of 5 on long trips. Like all luxury cars, you want to make sure you take out the maintenance plan for the vehicle. Getting Mercedes to do the service is a smart investment. Now, Mercedes will do the service but anything extra they will charge a premium fee so find out what the SUV needs and take it to a trusted mechanic. The SUV is relatively easy to work on according to my mechanic. Since having the 2020 GLE 350, I only had to change the rotors, tires and do the service maintenance at the dealership. Directional tires 20 inch rims in the front and 21 inch rims for the back at the dealership will run you over $1400 (installation included]) but do your research. I got mine, pirellis from tirerack.com for under $800 and got them installed for $20 bucks each. It was shipped from California, brand new. You can find these tires on other website as well around the same price so you don't have to overspend. Take time to do your research. The only issue I had is that the leather seat on the driver's side has a crack in the groove. You can barely see it but I expected the leather to much more studier and longer lasting. If you decide to get one, avoid the color black. It's hard to keep clean. Silver is by far the best color to keep clean. Overall, I can now see why Mercedes owners love their rides; classy, spacious, and reliable! You can't go wrong with Mercedes Benz.

Paul Joval is awesome! He's knowledgeable without being pushy. Me and my husband had texted Paul earlier in the week regarding a SUV we saw online. When we went to the dealership, Paul had the vehicle out and waiting for us to see! Billy in finance was also a gem to work with. Billy ensured that we had everything covered within our price range. Just an awesome overall experience! Thank you

I had some issues with my car, so I took it to the dealership. I was impressed by their service and professionalism. If you're considering buying a Mercedes, that?s the best place to go.

I like the option of the natural wood steering wheel, 21 inch tires and wheels trailer hitch if needed. The entertainment center is great, heated and cooled seats Have customizable controls. The SUV is just the perfect size not too big and not too small. Took it on a 9 Hour Rd. trip my kids love to drive it. People who look into the car make comments of how great it looks inside as we drive by in parking lots! Lots of room for passengers and luggage

This review is long overdue. Dominique Torres has assisted us multiple times since we got our EQS about a year ago, and each experience has been outstanding. She’s always been a pleasure to work with – easy to reach, quick to respond, and proactive in providing timely updates. Most recently, I had an issue with a headlight. I called Dominique in the morning, and she told me I could bring the car in later that same day. I stopped by House of Imports after work, and Dominique promptly received the vehicle and took care of everything. She even offered a courtesy car in case mine needed to stay overnight, but the issue was resolved in about 30 minutes, and I was back on the road in no time. That’s what excellent service looks like. In recent years, I’ve noticed a general decline in customer service across many places – but not here. Its’s refreshing to work with someone like Dominique who consistently goes above and beyond. This is exactly how you retain clients and turn them into repeat customers.

It was a great experience from beginning to end. I got exactly what I wanted and it was delivered to me in perfect condition. I can’t thank them enough.

Great car but I miss v6 as my 2017 gle had. Also the ambient light could be brighter. I also have the night/sport package and love the amg rims)