Superior service every time, and I visit a lot.
November 5, 2018
Over the last three years Rick has helped me restore a 2003 G 500, he has always been attentive, responsive, and even curious about my project and gone above and beyond his station to help me solve odd issues with a 13 year labor of love. My experiences were always so great that I entrusted "Cookie" and Rick to repair/upgrade a Ferrari 360 while I was out of town, Rick gave me pictures and facetime updates on the work - they did a great job. Last Friday I called about a auto question and Rick let me know that a low mile 2015 G 63 had come in to the dealer (one of my dream vehicles) so I went in to see it. Rick introduced me to the GM Don and he let me take it home for the weekend...well, apparently Rick and Don knew that 560 lbs of torque was more powerful than my will power and no self respecting "car guy" is going to give up a fantastic price on a 7,200 mile loaded G 63 with upgraded leather and carbon fiber (if he can)...so Rick checked in with me over the weekend several times, and ultimately sold me the truck at his service desk on the next Monday morning...I'm guesssing it's the first time a G 63 sold accross a service desk (of course Rick sold me the wheel protection package). I am happy to tell this story because this is how a authentic sales relationship works, I would not care about the G 63 at the dealer if I did not know that Rick cared and knew about my automotive interests. This spontanious sale was a long time building.. it's built over years on several cars. And to be fair, I would probabaly bought it from Vito if he was not having his little boy that exact weekend, he has always been great about the soft sale trying to learn about my interests to see if I would upgrade. Congrats Vito!