New and used 2025 Mercedes-Benz GLE 450 for sale near West Brandywine, PA

My advisor let me know what’s going with my vehicle and also explained options. They tried to accommodate base on the needs of my vehicle as well as my schedule.

When my windshield was cracked by a rock on my new 2022 S580 no one could find a replacement. "Backordered" "No ETA" "Nowhere to be found." "Sorry, can't help you." Over and over until I went to the dealership where I bought the car and the Parts Manager, Joe Singer, literally went the extra mile. He not only found the windshield at a dealership in Maryland but sent someone to get it right away. That's customer service. Actually, everyone there was great. My salesman, Phil Polite, was very helpful and a pleasure to deal with as is my service adviser, Darius DeQuesnay. Thrilled to find exceptional customer service in a world where mediocrity is the norm.

The sales person Shelby was awesome. She was honest and knowledgeable. Very professional and helpful in the purchasing process. The manger was also helpful and making the sales process run smoothly.

I have service there for the last 16 years, My first one c240 for 10 years and my current c300 the last 7 years, I just pick up today my c300 after that was serving and Paul my advisor is doing great job for me,

I have been a client working with Craig and MB of WC for almost twenty years, when it comes to service for my Mercedes' cars. The service levels are exceptional, the service/repairs are always thorough and explained so that I understand in detail, and they even wash my car each time. I would highly recommend that Mercedes Benz owners use the MB of WC dealer for ALL of your auto needs.

We had a great experience with Tim Smith at Mercedes Benz in Lancaster. Tim provided knowledge and expertise in a relaxed environment.

Joshua Mentzer is the real deal. From the minute my daughter and I showed up to test drive a used VW Jetta, Josh treated us as though we were there to purchase the top-of-the-line Benz. He took us on an extensive test drive, that thoroughly put the Jetta through its paces. He made us feel as though we were on a Sunday drive with the family. He talked my daughter through the features, demonstrated how to use them, spoke to my daughter and not just me (this is rare, kudos to you Josh), and answered all our questions. We placed a down payment and came back the next day after transferring money in the bank. Unfortunately, my daughter's insurance did not kick in until the day after and it was then that Josh elevated his service to the gold medal round. He offered to deliver the car to my daughter the next day. We live 1 hour and 20 minutes away. I challenge anyone to beat the service that Josh represents. This is a real testimony to this Mercedes Benz dealership. I will definitely check out MB of Lancaster when I am looking for my next car and will be asking for Josh. Gold medal service goes to Joshua Mentzer.

Excellent dealer to find the perfect Sprinter for your needs regardless what state you reside in. Just flew in from Detroit 12/28 to purchase 2022 170” Crew VanFrom Sprinter Sales Manager Jay Posnack. Second Sprinter I purchased from him. All communication was clear and concise with absolutely no pressure. I found dealer stock to be without equal, offering 22 &23 In all trim levels. If you are looking for a Sprinter van consider calling Jay.

I just purchased a CPO Mercedes and cannot say enough about the staff! Terrific service and professionalism. Lori makes the whole process seamless, and Marc is a real guru when it comes to explaining all the gadgets. Will definitely purchase my next car from them.

Yes, sales Person Dunham was awesome very professional took care of me from beginning to end. You have awesome people there shout out to Jeremy is my regular service guy the best people ever

Ed was very thorough explaining the features and benefits of the car. He was very patient! He walked us through the computerization and got us hooked up. Can't wait to learn more.

Just completed a lease buy out It was so quick and efficient and I was kept informed the entire way I am proud to have worked here

I love the Mercedes of west chester . They are very efficient very helpful. The price and work is explained very well.Craig always explains everything in detail to me. They do a great job.

Karen & Geoff! They both went way beyond an average or even exceptional experience. Karen is always so helpful and even though she was off the clock and had a personal appointment she still walked me to my car to help me with an issue. She then got a team (literally) to help me with a tech issue and an issue with a part that needed to be attached after the airbag was replaced. Geoff would not give up helping me pair my phone and look for the audio aux input. He even continued researching the issue by looking online after I had to leave and called me with his research results. Great team of people at Wilmington!

Everyone was very friendly and I didn't feel pressured. Shelby came in on her day off so I could take a test drive when I wanted.

There was a question regarding the service...Mercedes Benz and I had scheduled an appointment a few weeks prior to service. They put me down for a "Service B," and the car was "yelling" for a "Service A1." Brandon called me the morning of the Service to let me know that the driver was ready to deliver the loaner. We discussed the service "dilemma." At one time, I'd put 20,000 miles per year on my vehicles just commuting to work. Now that I have retired, I am under the "5,000 mile Emissions Exempt" mileage per year. Brandon and I decided to go with "time" instead of mileage for the service. "She's" a 2020, and is going on 6-years old now. Gave "her" the 5-year service. Told Brandon that next year, it'll be tires and a battery. And could they give "her" a good cleaning? I usually thoroughly clean and detail "her" twice a year. Something else that has been quite time-consuming came up this year. I took a chance, and asked Brandon about Mercedes Benz "cleaning her up," including detailing for me. That was done, too. A well-maintained car will last a long time. And Mercedes Benz vehicles have a reputation for "aging gracefully" if kept well. "She's" not the biggest, fanciest Mercedes out there, but with people like Brandon, the cleaning crew, establishments like Lancaster Mercedes Benz, and myself, "she" should look good, and run good for may years to come.