New and used 2025 Mercedes-Benz GLS 450 SUVs for sale near Fairview, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

I’ve had many Mercedes-Benz models over the years, including AMG’s and the GLS 450 a wheel drive with 23 inch wheels makes this car track like a race car. Out of all the Mercedes-Benz models this is the best one you’ve ever had. The second row seats reclining just like the front row seats privacy shades and the third row comes in handy when needed plenty of cargo space for all those trips to the airport to pick up family and friends. It gets great gas mileage then other SUVs and it doesn’t look like a box like it’s competition. I had the dealer put the Mercedes-Benz standup medallion on the hood even though it has a huge Mercedes-Benz insignia on the front. I just like to see the stand up Star medallion from the driver seat guide me down the road..

Clear communication, no pressure, knowledgeable - they respected our time and our preferences. We were made aware of various protection packages, without any pressure or wasted time.

Very polite and professional people. Shoutout to Gabi for finishing the buying process so smoothly. Definitely recommend this place for a new/used car purchase.