New and used 2025 Mercedes-Benz GLS 450 SUVs for sale near Topanga, CA

Frank was super kind and took care of everything I was worried about with my car. He even found a broken front hook I didn?t notice. I left feeling totally reassured.

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

It was a very good experience. The credit process was very fast and efficient. They made the purchasing process very easy.

Professional and effective service especially while my service manager, Sonia, happened to be at lunch. Frank Perri stepped in to take care of my needs with a helpful and effective manner to take care of my needs even though he was very busy at the time - impressive!

Klee Gordon was exceptional , respectful , has a great personality and did the best to accommodate my needs. I highly recommend recommend Klee too help purchase your next vehicle.

Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.

It was a good Good experience.I like the car. I like the car. It was a good expience. It was a good experience. It was a good experience and I like the car

Monika was excellent from start to finish. She made the experience of buying a car very easy and pleasant. I am most satisfied with her expertise and professionalism.

Very friendly and professional staff. Will recommend to my friends for sure.

Amazing service & verity also good price I like CUVs so much & I hope there's more SUV on special deals! The employees was very helpful & friendly I like to always go there & look what's new you have! ?

Had to take my car in for an issue I had with acceleration and the service provider Oscar Romero was such a great help. He turned a bad moment for me into an enjoy experience. For that I am grateful.

Update to a previous experience Today I took my car back to Glendal Cal Star My issue was resolved at no charge. I’m happy it was resolved and my car was repaired. Thank you

Very easy and smooth process Paper work was ready and easy Quick service and had several different people helping to move it along even as I changed the appointment time

Professional and exceptional service by Shawn and his team ! I was able to get the car I loved . Definitely will come back ! Thank you for your great service!

Made an appointment and when I arrived the car I asked for was already cleaned ready to go. I took it for a quick spin while they checked my trade-in. Quick and easy negotiations without pressure, pleasant experience.

Great service, great guys and girl. was able to get a decent deal so far happy we’ll see.