2019 Mercedes-Benz Sprinter 2500 for Sale in Knoxville, TN

Jim Ritter was very professionL, HEIPFUL and addressed my questions. I feel lie I could go back any time and he would be just as heipful to any of my concerns/questions. Thanks Jim.

Terri Watson was our sales person and she did an excellent job. She made what could have been a difficult experience very pleasant. In fact, the entire staff at Mercedes-Benz of Knoxville went out of their way to ensure that we had a positive buying experience.

I was looking for a specific Mercedes and found it at this dealership. The salesman was Jim Ritter and let me say he was really great to deal with. I met him to pick up the car half way between Dayton Ohio and Knoxville. He had the car set up just perfectly and spent quality time with me on the features and how to use the technology. I have been buying cars for over 45 years and my experience with Jim and the dealership was the BEST.

This is our third Mercedes purchased from there, and Jim Ritter has been there for us every time… Not only for the sales, but any follow-up questions we’ve had! He’s definitely a five star guy! ������

Frank Cardwell deserves 6 stars! Having purchased mostly Cadillacs and Lincoln's for over 50 years, we discovered Mercedes-Benz of Knoxville. Frank pleasantly greeted us with sincerity and professionalism. He listened to our needs and desires, gathered all the information pertinent to help us choose our dream car with no haggling, never pushy, no pressure, just simple discussion of what you are looking for in a vehicle. He let us look around, answered all of our questions, demonstrating a mastery of Mercedes-Benz knowledge! The Mercedes-Benz E550 exceeded all of our expectations! It was the best car buying experience ever for this “car guy” who has over 50 years experience purchasing new and used vehicles! Frank expedited every aspect of the sales process in the most pleasant, efficient, and timely manner. Frank Cardwell says what he will do and does what he says...an awesome guy! He made our car buying experience the fun, amazing experience it should be! As we drove away into the sunset...we put the top down and are enjoying the journey! Life is good indeed...but better in a Benz! Good job Jeff Bender, General Manager! You run an outstanding dealership with the best Service Department ever...”thank you” Gary Evans, superior service by Deb Jones in Finance, and courteous staff that treat you like family! Best in Class Service! We are looking forward to many years of doing business with you. You truly have something for everyone! Thank you! Red & Marcia Maryville, TN

We drove up from Chattanooga to buy a specific car that was difficult to find. Terri Watson was ready and waiting for us the moment we arrived and the entire process was so easy I actually left the dealership without a headache!! The owner even introduced himself to us, and was genuinely interested in our satisfaction. We've bought many cars over the years and this was by far the smoothest, calmest and classiest process we have encountered!!