New and used 2025 Mercedes-Benz Sprinter 2500 for sale near Glen Rock, NJ

We purchased a new MB GLE at the Mercedes Benz of Orange County dealership a few weeks ago and had an amazing experience. I want to single out Mr. Michael Paccione, who was very knowledgeable and helped us find the perfect car for our needs. He was patient and answered all my questions. We have been looking for a new vehicle since November 2023, and the purchase involved the trade of our old car. At that time, we agreed on the trade-in value. However, searching for the right model took longer than anticipated, and we got our new wheels in January 2024. Although the Blue Book value of our trade-in vehicle dropped in 2024, the dealership honored our agreement made in November of 2023. In addition, the dealership gave us another discount for the inconvenience of waiting so long for the delivery of our new car. The financing options presented by Mr. Thomas Tzimoulis were explained in detail and were also reasonable. I highly recommend this dealership to anyone looking for a new or used car.

Eric was a true professional and made the process easy. Also, he took the extra time to make sure the car was ready and numbers were correct. In addition, we never felt pressure or forced to but the vehicle. I would definitely highly recommend this dealership and Eric.

Scott Bateman, service advisor at Mercedes-Benz of Orange County, has yet again proved to be exceptional in his role and an integral part of the team at this dealership. His customer-focused approach highlights professionalism, attentiveness, communication, and respect for time. Scott goes out of his way to provide thorough and accurate information to his customers, ensuring details are understood every step of the way. The service videos are a unique touch that add to the experience and knowledge-base for customers, complementing the personal interfacing that is necessary for outstanding customer service. The Sales Department is key for getting customers into the dealership; however, the Service Department is crucial in maintaining longevity and sustainability for many years to come. Scott makes this vision a reality. I highly recommend Scott Bateman and the service team at Mercedes-Benz of Orange County/Benzel-Bush in Harriman, New York, near the Woodbury Commons, for all your service needs. I look forward to many more years of working with Scott and his team.