New and used 2025 Mercedes-Benz Sprinter 2500 for sale near Greenfields, PA

We had a great experience with Tim Smith at Mercedes Benz in Lancaster. Tim provided knowledge and expertise in a relaxed environment.

Coming in to pickup my ordered vehicle, this newly renovated facility is exceptionally clean and distinguishes itself from other dealers in the area. Will come back for service for sure.

Joshua Mentzer is the real deal. From the minute my daughter and I showed up to test drive a used VW Jetta, Josh treated us as though we were there to purchase the top-of-the-line Benz. He took us on an extensive test drive, that thoroughly put the Jetta through its paces. He made us feel as though we were on a Sunday drive with the family. He talked my daughter through the features, demonstrated how to use them, spoke to my daughter and not just me (this is rare, kudos to you Josh), and answered all our questions. We placed a down payment and came back the next day after transferring money in the bank. Unfortunately, my daughter's insurance did not kick in until the day after and it was then that Josh elevated his service to the gold medal round. He offered to deliver the car to my daughter the next day. We live 1 hour and 20 minutes away. I challenge anyone to beat the service that Josh represents. This is a real testimony to this Mercedes Benz dealership. I will definitely check out MB of Lancaster when I am looking for my next car and will be asking for Josh. Gold medal service goes to Joshua Mentzer.

There was a question regarding the service...Mercedes Benz and I had scheduled an appointment a few weeks prior to service. They put me down for a "Service B," and the car was "yelling" for a "Service A1." Brandon called me the morning of the Service to let me know that the driver was ready to deliver the loaner. We discussed the service "dilemma." At one time, I'd put 20,000 miles per year on my vehicles just commuting to work. Now that I have retired, I am under the "5,000 mile Emissions Exempt" mileage per year. Brandon and I decided to go with "time" instead of mileage for the service. "She's" a 2020, and is going on 6-years old now. Gave "her" the 5-year service. Told Brandon that next year, it'll be tires and a battery. And could they give "her" a good cleaning? I usually thoroughly clean and detail "her" twice a year. Something else that has been quite time-consuming came up this year. I took a chance, and asked Brandon about Mercedes Benz "cleaning her up," including detailing for me. That was done, too. A well-maintained car will last a long time. And Mercedes Benz vehicles have a reputation for "aging gracefully" if kept well. "She's" not the biggest, fanciest Mercedes out there, but with people like Brandon, the cleaning crew, establishments like Lancaster Mercedes Benz, and myself, "she" should look good, and run good for may years to come.

Very customer friendly. The whole staff is prepared to help with whatever you need. They supply a loaner vehicle when needed. Repairs are done in a timely manner and the car gets a fresh cleaning before pick up.

John sell was excellent in finding best price for My tire replacement, he also set up appt quickly and was done quickly as well Thanks

Mercedez Benz of Lehigh Valley, Pa provided a unique experience for me this recent interaction. My c300 had a strong unusual gasoline odor in the garage suddenly. I had called MB of LV on a Thursday, going into Presidents' Day holiday weekend. My experience began with: *Telephone/reception : Leillani *Service Advisor: Juan Martinez (1 of 6 service advisors, very hard working with an overfill of workorders and facing challenges regarding courtesy loaners at the time. Yet handling all customer transports through shuttle service which was timely and professional) *Technician: Rick Dombroski *Valet staff, all of them! Juan Martinez explained from first interaction in a very efficient, clear, concise, professional and in ELITE manner the process of vehicle handling. Covering initial multipoint inspection of the vehicle in general, plus recommendations of maintenance and potentially beyond the diagnostics of my reason of bringing the vehicle in the first place. Very clear, to the point. Punctual. This being on a Thursday, resulted in follow up and further diagnostics through the Friday and work performed over the weekend into Monday, the technician and efforts resulted in going above and beyond in attempts to replicate the gasoline smell by filling the gas tank. After extensive trials and diagnostics, situations was resolved Tuesday as promised. Furthermore, it was discovered and recommended for subframe work. Which can be a costly job concerning critical quality component of such vehicle to remain in elite luxury condition. All the work was completed as promised and professionally manicured to exceed expectations of quality and resolve. Juan Martinez, not only impressed upon me as a recent customer, but confirmed the values of integrity, honesty, professionalism, and service truly to reflect the name and brand values of Mercedez Benz of Lehigh Valley. Thank you Juan for this elite, excellent, and positive experience with your team, department, and dealership. Execution was exquisite and exceeded my expectations indepth. Juan Martinez earned my trust and loyalty for not only the MB of LV dealership but for the automobile industry, as I have seen in the past varying degrees in differences of results as well as efforts regarding many challenges met unsuccessfully to satisfaction or expectation as a customer. Juan Martinez may be 1 of many within the field of service advisory, but he and MB of LV are 1 of 1 in my experience. I strongly recommend them and the group at MB of LV for any needs for your luxury vehicle experience. The deep attention to details was a key factor I noticed by the entire team. Smart, fast, and honest. (As I have extensive relations and experiences within the industry across brands, this was a lasting impression) Thank you!

Andy Fox was my salesman and he went over and above for my car purchase! Best purchase thus far after 20+ years. Andy is honest & trustworthy Mercedes Benz of Lancaster has a real Gem!

Sam Kokosky, the sales person, was exceptional. I did not end up making a deal that day, but I will absolutely put the MBLV on the top of my list. The entire experience was very positive.

My husband and I purchased two brand new vehicles yesterday from Mercedes Benz of Lehigh Valley. The customer service there was exceptional. Our salesman was Dave Cooke. Dave is Awesome! He was very professional, knowledgeable, personable and really made us feel at home. All of the staff there are very welcoming. It's like one big happy family. Elijah, the F & I Manager was awesome as well. He thoroughly went over all of the paperwork. He is very knoledgeable.There wasn't one question that we asked that he couldn't answer. After the purchase, we were greeted by two General Mangers who introduced themselves and congratulated us which I thought was very nice. I apologize for not remembering their names. Beth, the customer experience manager also introduced herself, congratulated us, explained her role and also told us that when we were ready to get our vehicles serviced, she would send someone to our home to pick our vehicles up, drop us off a loaner and bring our vehicles back when they are done. How awesome is that! And she knows we live a hour away. Talk about Customer Service! I also had the pleasure of speaking with James Lewis, he was also very welcoming. James let me know that if Dave wasn't available, he would be more than happy to assist me. Thank you James! All I can say is, it was very nice to go into an establishment and feel so welcomed. The customer service is top tier. Thanks again everyone! We want to especially thank Dave Cooke for his WONDERFUL CUSTOMER SERVICE! It was such a pleasure working with him.