New and used 2025 Mercedes-Benz Sprinter 2500 for sale near Lower Frederick, PA

I have service there for the last 16 years, My first one c240 for 10 years and my current c300 the last 7 years, I just pick up today my c300 after that was serving and Paul my advisor is doing great job for me,

Coming in to pickup my ordered vehicle, this newly renovated facility is exceptionally clean and distinguishes itself from other dealers in the area. Will come back for service for sure.

When my windshield was cracked by a rock on my new 2022 S580 no one could find a replacement. "Backordered" "No ETA" "Nowhere to be found." "Sorry, can't help you." Over and over until I went to the dealership where I bought the car and the Parts Manager, Joe Singer, literally went the extra mile. He not only found the windshield at a dealership in Maryland but sent someone to get it right away. That's customer service. Actually, everyone there was great. My salesman, Phil Polite, was very helpful and a pleasure to deal with as is my service adviser, Darius DeQuesnay. Thrilled to find exceptional customer service in a world where mediocrity is the norm.

I have been a client working with Craig and MB of WC for almost twenty years, when it comes to service for my Mercedes' cars. The service levels are exceptional, the service/repairs are always thorough and explained so that I understand in detail, and they even wash my car each time. I would highly recommend that Mercedes Benz owners use the MB of WC dealer for ALL of your auto needs.

I am still interested in upgrading my 2003 SL 500 to a 2015 SL400. They immediately responded red to my inquiry. I am planning on visiting the dealership this week.

Everyone, from Austin the sales person to Jessica the sales assistant to the pre-owned sales manager and finance person, could not have been more friendly, helpful, or accommodating. I have owned and leased probably in excess of 100 cars in my life and this was by far the best experience I've ever had.

John sell was excellent in finding best price for My tire replacement, he also set up appt quickly and was done quickly as well Thanks

Excellent dealer to find the perfect Sprinter for your needs regardless what state you reside in. Just flew in from Detroit 12/28 to purchase 2022 170” Crew VanFrom Sprinter Sales Manager Jay Posnack. Second Sprinter I purchased from him. All communication was clear and concise with absolutely no pressure. I found dealer stock to be without equal, offering 22 &23 In all trim levels. If you are looking for a Sprinter van consider calling Jay.

Mercedez Benz of Lehigh Valley, Pa provided a unique experience for me this recent interaction. My c300 had a strong unusual gasoline odor in the garage suddenly. I had called MB of LV on a Thursday, going into Presidents' Day holiday weekend. My experience began with: *Telephone/reception : Leillani *Service Advisor: Juan Martinez (1 of 6 service advisors, very hard working with an overfill of workorders and facing challenges regarding courtesy loaners at the time. Yet handling all customer transports through shuttle service which was timely and professional) *Technician: Rick Dombroski *Valet staff, all of them! Juan Martinez explained from first interaction in a very efficient, clear, concise, professional and in ELITE manner the process of vehicle handling. Covering initial multipoint inspection of the vehicle in general, plus recommendations of maintenance and potentially beyond the diagnostics of my reason of bringing the vehicle in the first place. Very clear, to the point. Punctual. This being on a Thursday, resulted in follow up and further diagnostics through the Friday and work performed over the weekend into Monday, the technician and efforts resulted in going above and beyond in attempts to replicate the gasoline smell by filling the gas tank. After extensive trials and diagnostics, situations was resolved Tuesday as promised. Furthermore, it was discovered and recommended for subframe work. Which can be a costly job concerning critical quality component of such vehicle to remain in elite luxury condition. All the work was completed as promised and professionally manicured to exceed expectations of quality and resolve. Juan Martinez, not only impressed upon me as a recent customer, but confirmed the values of integrity, honesty, professionalism, and service truly to reflect the name and brand values of Mercedez Benz of Lehigh Valley. Thank you Juan for this elite, excellent, and positive experience with your team, department, and dealership. Execution was exquisite and exceeded my expectations indepth. Juan Martinez earned my trust and loyalty for not only the MB of LV dealership but for the automobile industry, as I have seen in the past varying degrees in differences of results as well as efforts regarding many challenges met unsuccessfully to satisfaction or expectation as a customer. Juan Martinez may be 1 of many within the field of service advisory, but he and MB of LV are 1 of 1 in my experience. I strongly recommend them and the group at MB of LV for any needs for your luxury vehicle experience. The deep attention to details was a key factor I noticed by the entire team. Smart, fast, and honest. (As I have extensive relations and experiences within the industry across brands, this was a lasting impression) Thank you!

Sam Kokosky, the sales person, was exceptional. I did not end up making a deal that day, but I will absolutely put the MBLV on the top of my list. The entire experience was very positive.

Ed was very thorough explaining the features and benefits of the car. He was very patient! He walked us through the computerization and got us hooked up. Can't wait to learn more.

My husband and I purchased two brand new vehicles yesterday from Mercedes Benz of Lehigh Valley. The customer service there was exceptional. Our salesman was Dave Cooke. Dave is Awesome! He was very professional, knowledgeable, personable and really made us feel at home. All of the staff there are very welcoming. It's like one big happy family. Elijah, the F & I Manager was awesome as well. He thoroughly went over all of the paperwork. He is very knoledgeable.There wasn't one question that we asked that he couldn't answer. After the purchase, we were greeted by two General Mangers who introduced themselves and congratulated us which I thought was very nice. I apologize for not remembering their names. Beth, the customer experience manager also introduced herself, congratulated us, explained her role and also told us that when we were ready to get our vehicles serviced, she would send someone to our home to pick our vehicles up, drop us off a loaner and bring our vehicles back when they are done. How awesome is that! And she knows we live a hour away. Talk about Customer Service! I also had the pleasure of speaking with James Lewis, he was also very welcoming. James let me know that if Dave wasn't available, he would be more than happy to assist me. Thank you James! All I can say is, it was very nice to go into an establishment and feel so welcomed. The customer service is top tier. Thanks again everyone! We want to especially thank Dave Cooke for his WONDERFUL CUSTOMER SERVICE! It was such a pleasure working with him.

Just completed a lease buy out It was so quick and efficient and I was kept informed the entire way I am proud to have worked here