We stopped by MB of EDH after we got a low tire pressure indication. They determined that we had run over a nail and promptly repaired the tire while we waited. Dan Clark was our service rep and he kept us informed throughout of the status of the repair. Additionally, because we were newcomers to EDH, Dan didn't even charge us for the repair. We'll definitely be back to MB of EDH when we need any service for our ML400.
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
Chad, makes you feel like he has known you forever, friendly, professioanl service.From the beginning of your dealing until you have received your vehicle he follows up to make sure you are 100% satisfied.
Great comfort in a terrific looking automobile.
by Quilty giraffe. from Naples, Florida
January 5, 2019
Size is perfect for us. The trunk is ample and the driving and passenger seats are extremely comfortable. The technology is fantastic. The car is very peppy.
I was looking for something fun to drive and which had a lot of comfort features. I brought the SLK 250 and I could not be happier. It is fun to drive and has so many feature that I still have not been able to figure them all out. The service I have had at the dealership has been excellent and am really glad I made the decision to by Mercedes.
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
great service, every one was pleasant & friendly, very efficient, clean waiting room with drinks, no complaints, will be back, appreciated that my car was washed
Most reliable car. My second gl450
by Sunny from Richmond TX
August 27, 2018
The ride is great compared to other cars. we love it. It is so comfortable, quite, no road noise and great to drive. Has plenty of leg room all 3 rows. This is one of the finest SUV's available. This is my second GL450 so that should be an indication of my satisfaction.. overall great car.
My car needed repairs, Don was able to get me a loaner. I appreciate how accommodating Don & all are. Thank you again for getting me in the road in a timely matter.
did not think S class could get better but it did
by hpas from bayville nj
January 7, 2019
having been fortunate enough to get a 2012 S class new, and again a 2016 S550, i can say the W222 does not disappoint in any fashion.
the interior updates are very nice and functional, the exterior looks also a good improvement.
The 2016 S has the optional Magic Body control option and the Burmester 3d radio, of which i found the Magic Body control to be the secret in the ride of the S600 series.
neither option will not be missed in a future car for me.
Don Vanderschoot is upfront, honest, and trustworthy person. We always feel safe with the car after leaving MB service center Eldorado Hills. We always bring our car to the dealer for service during the last 31 years. Started with Chuck Staghouse at Howe ave., Bob Hunter, Tom Slagle and Don Vanderschoot at Eldorado Hills.
Great Loooking Car and a pleasure to drive
by Canadian Bacon from Niagara On The Lake
September 23, 2017
This automobile is the true definition of comfort, and style. The performance and handling is incredible along with plenty of room for long trips. There are too many great options to list however from the cabin space and sound system in this car is outstanding!
I purchase parts for a rear brake job on my Mercedes which I normally do myself. Unfortunately I ran into some stubborn bolts that I could not unloosen and Mercedes service got me in the very next morning completed the job for me and everything's great. I've used the parts department there many times and they're also is very accurate and what they provide me. Everyone is always friendly and I appreciate that very much.
Great Car to Own
by Dylan from Omaha NE
January 10, 2019
This car is very fun to drive and feels very comfortable driving it. I wish it had parking sensors when you park that is my only complaint other then that it is a great car.
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
by Disenchanted by my GLK250 from Slave Lake, AB, Canada
November 7, 2018
The GlK 250 diesel is a pain in the butt to maintain annual service. I put 2500 km on it annually and park it in the winter. The annual service charge is usually 1000 bucks. I live 3 hours away from a dealership that is only able to do service on weekdays. Bottom line the diesels need to be serviced annually which can be pricey if under miled. If you have to drive a distance to your nearest Mercedes dealership then count on doing it during the week. This was my dream vehicle but I realize it is a pain in the butt to own.
Excellent in Customer service. Good fitting for his work. He is so talented and has such good manners. You should be thanked more often. So thank you..👍
by Allforless from Cedar city Utah
December 25, 2018
I saw this in the Mercedes front parking lot and absolutely loved the look of it. I feel the interior could be more plush. Stereo is a B+. We had to purchase the gps. Absolutely love the sun moon roof. Pretty good in town mileage 24+ freeway 33+. Corners like a dream! Really a fun car to drive. All in all for an entry level Mercedes we really like it. Gotta say this was my husband's dream brand and he LOVES it!
James did an outstanding job with our Euro delivery order last summer by providing a loaner car because 2019 model was not available at the time needed. His straight to the point approach, great customer skills and smooth transaction made us bring our friends to MB of Rocklin. They ended up buying a similar car!
I???ve repeatedly had prompt and good service from this establishment. In most every situation, the service department has remedied my car issues the first visit.
The best car I ever owned
by AmirD from MA
December 27, 2018
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
Bob was very kind and attentive during my vehicle purchase as he could tell I was very nervous. He alleved my stress and made my purchase seem very easy and stress free as if he was part of my family. I thoroughly trusted him. He taught me shortcuts with the instrument panel and made sure I was comfortable driving away. Thank you for a pleasant experience. I hope you will be able to help me next time.
Nothing like a Benz, for sure!
by JKorinek from Cherokee
October 27, 2018
What’s to say’ The best is just the best. My wife, GL550; mine the S Class. We have owned 4 and now looking to trade up for our fifth.
Exceptional staff and service at this Rockland location. Everyone, in every department was most helpful, courteous, upbeat and Sherry we are returning customers and this last experience was a validation as to why. They treat you like a king and queen
the remote starter doesn't work
by Phillybarbo from Fall River, Ma
January 12, 2019
Beautiful, comfortable, navigation is a trip, needing winter tires when living in cold states there is a heavy noise in the rear when first taking off and turning, and living in New England the remote started stinks
Excellent experience only a MBZ of Rocklin can provide
by AKOTSIOPULOS from DealerRater.com
November 26, 2018
Their awesome customer service and their technical crew make sure that I pick a car that feels like new regardless the service. Keep up the great work you are all doing!
I just wanted to see how good it drove ,I was good
by B. Dowdell from Hampton,Ga
January 14, 2019
It would be a car that i could see me having ,if i was still looking .I,m happy with my purchase .The condition of the car was perfect and well taken car of and the permafinish made the difference
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