My experience at the dealership was excellent Scott and his crew were extremely helpful couldn’t ask for better service not to mention the loaner car which was a bonus one of the best dealership I’ve had the done business with¿
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
My sales rep Jesse Hardin was very attentive and quick to explain every question I asked. I was able to fully understand my process and didn't feel obligated to buy after everything was explained. I felt accepted and appreciated. It was a thorough experience. Worth the time and effort
I purchased an immaculate used Audi from Bob who made the buying process as easy as possible. Low pressure but interested in making sure that the vehicle was right. Finance manager was very accommodating and had all my paper work ready in advance so that I spend only 30 minutes with him before completing the sale. Bob even delivered the vehicle to me as I could not go to pick it up. All around great buying experience as it should be.
Having originally spotted my future purchase on cars.com, I did go over and test drive the vehicle merely as a next step in my purchase process to see if I would even like the vehicle or fit. Well, needless to say, that was all she wrote. Julie, the sales rep, was extremely pleasant to work with and was very accommodating in her pursuit of the sale. Very low pressure yet encouraging. Even the Finance Manager, in completion of the paperwork was low pressure on service contracts and so-forth, but was also very informative and accommodating. Purchased a pre-pay service contract and intend to consider these folks first for any future purchases. Thanks MBZ of KC!
I found the car I was looking for with a search on cars.com. I contacted the sales person, he was very helpful and recommended getting a pre-approval to save time on our visit to the dealership, which was 2 1/2 hours away. On the day we went to pick up the car he was not there (Christmas weekend), but were greeted by his co-worker who was expecting us and new us by name. The whole process was painless and getting the pre-approval saved us probably an hour wait at the dealership. Overall a great experience.
They made the car buying experience easy. They were straight forward and transparent. It's good to know that all car dealerships haven't lowered themselves to smoke and mirrors. When the time comes for my next auto purchase I will be looking here first!
I went to this dealer and the salesperson that approached me looked like just someone sitting around when I pulled up. They were friendly and showed me around but after test driving a couple of cars and giving them my info I never heard from them again. I ended up buying a vehicle elsewhere about three weeks later. Not a horrible experiencegetafterit463 but I didn’t feel like they wanted my business either.
Brandon in service was a huge help! I appreciate him for going above and beyond to help! I will definitely be coming back in the future!
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