Mercedes-Benz for Sale in Lubbock, TX

I saw this Toyota online and contacted Dee although I was almost 600 miles away. The salesman was not available at the time so Dee took it upon herself to personally check the truck out and drove it. Ultimately I purchased the vehicle, Dee picked me up at the airport and was absolutely fabulous from start to finish. Mr Furr and the salesmen were amazing and all like a big family. They took very good care of me as well as after care, the truck needed an alignment and they took care of it for me from in my home home town. On top of everything, I got one hell of a deal! Great little car lot, honest, friendly and just flat out good people!

Nicest People ever! We worked with Randy and Mr. Furr himself! We bought our son a Mustang and could not be happier. Also while buying our sons car I noticed a smart car on the lot. My grandma is 93 and has been wanting a small car with big windows. I took it to her to show it to her and she loved it, ended up purchasing the car and they were so sweet Dee the lady in the office drove all the way to my grandma's so my grandma could sign the paper work and didn't have to get out and drive across town!

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

This was the best car buying experience that i have ever had, my salesman David fully explained every detail of my new car. The Finance people handled the transaction in a speedy and proffesional manner. the Managers were very Proffesional and attentive to me It was a pleasure doing business with Mears.

Very efficient, nice staff, accommodated me Greeted me at the car door! Always nice to come in for ck up service, oil and tire change

Installed update upgrade to base radio system. New system works good. Service center did a good job with a loaner car and cleaned upthe exterior of the car.

Staff in sales and service both very good. Very attentive in my needs and over the years the service department has always been good. Thanks

This was my first visit to Gene Messer and my rep, Eddie, provided excellent customer service. I was extremely pleased and asked another customer, "are they always this nice?" I have shared my experience with my friends and co-workers. Thank you.

I have purchases 2 used S550 Autos from Alderson European Motors in the last four years. I have returned both cars for scheduled service & maintenance during this period as I live in Amarillo with no dealer. I have been super satisfied with Monte Ebeling, service manager. His knowledge, expertise, personality and timing has been excellent. He goes the extra mile to satisfy me and others.

Michael Sanford was great to work with. This was my 2nd car to buy from Alderson and they have both been great experiences.

Salesman and GM very friendly and capable of answering questions. Service department are prompt and courteous. Overall, I'd recommend Alderson to anyone.

Alderson Mercedes of Lubbock did an outstanding job with servicing my car. Monte Ebeling is always friendly and courteous and very professional. He called me to tell me what was going on with my car. He always calls when my car is ready to be picked up.

Jessica Lamore was awesome. Very pleased with all aspects of my service. Great place!

Monty Ebeling provided an outstanding service to my E350 Sedan.

All interactions with the sales team were very positive. They were very attentive and very pleasant to deal with. Was a very good overall experience and would gladly do business with them in the future.