Used Mercedes-Benz cars for sale near Plano, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

I love my car. The tech in is car is ridiculous. I makes it seem your driving a spaceship(dad's words) with the two 10ich screen in the front. The feature set complements the car as well. With different mode to boot. I could be any happier with my purchase.

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

I picked up a 2018 550 and fell in love! By far one of the best vehicles I have ever owned. The big comfortable SUV is responsive both with acceleration and handling. The 3rd row is actually usable unlike others! There are many suspension settings that actually work. I drive from the highway in sport mode, through feet of snow In the mountains in winter to the the class 4 roads of VT in mud season! Never have a problem. If this was the last car I ever own, I would be satisfied!

Absolutely fantastic car-buying experience with Kevin Green at Eldorado Chevrolet! He was not pushy at all and made the entire process smooth and stress-free. Kevin was knowledgeable, patient, and truly listened to what I needed. I felt completely comfortable and confident throughout—highly recommend working with him!

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

It took a team to sell me a car but it was the best experience this time! Timmy in service referring salesman Danny and finally Carl in finance! Since new cars are in short supply, negotiating isn?t really possible, simply agree to buy, paperwork prepared, a little negotiating in finance and sign! Done in less than 2 hrs! So appreciated the process this time! This is my 2nd car from this dealership and this time was much better( didn?t take 6 hrs like the first because I spent almost 4 to 5 hrs in finance!) Very grateful for the buying experience this time! Until next time!

I have the 4matic. Car handles very well. Very comfortable and gives you options on how you want to perform (ex TURBO etc). I like the fact you can connect your phone to the car so it will notify you if you left your car unlocked. There's alot of nice features

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

I love Shottenkirk CDJR Prosper! I have always had a good experience with them. I won't go anywhere else. They are very courteous & friendly. Just love them!

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

I would like to thank Felix and Jimmy of Crest Cars at Frisco Tx for making my dream vehicle purchase a breeze. Both of these guys are amazing! They are very professional and really reach out in any way possible to make a reasonable deal possible. I highly recommend these two if you need assistance in your next vehicle purchase, the best decision to go with these guys!

A prefect car. So luxurious! Very spacious, great size for family and friends. Very reliable. Would recommend to anyone looking for safety and style at the same time.

They were very helpful and very honest throughout the transaction, I would definitely recommend them

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

We really appreciated working with Stace Law as he was professional, kind and provided great information about the 2 cars we were interested in. The downside to our experience is it took too long to negotiate the price at nearly 5 hours total we were there. Overall, I would recommend this location and current staff.

This car has met all my needs. I love how the suv is not too big or too small, the interior and all the technology really blows me away.

Friendly and not hurried sales people. Nice shop and good collection of cars. I liked them.

A very powerful car with lot of room for a sports car, and space, very comfortable for long distance, easy handling, with smooth fast speed.

Although I haven’t purchased a vehicle from here yet, their communication available models has remained consistent. Their staff was very prepared for my visit, ensuring the experience was safe due to the Covid restrictions.

Clear communication, no pressure, knowledgeable - they respected our time and our preferences. We were made aware of various protection packages, without any pressure or wasted time.

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

We would like to thank Nick for being a man of his word. He was able to get us in the Mercedes we wanted. A very professional and courteous young man. Our process was quick and painless. Loving our new car. Thanks Nick

meets my needs, and it was a very good experience on test drive last week. workers are very nice and also very humanity and dignity they showed me

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.

Wanted more information on the damage to a car and none was giving to me

Service was scheduled and when I got there shortly they got my service started and done by the time they promised from the front door to my service advisor I was pleased

We got our EQB 300 with Pinnacle trim in September and we love it. It is easy to drive and has excellent performance for our needs. You can drive this car with one foot and rarely have to apply the brakes until you need to stop. Handles well at high speeds.

Suave was our salesperson, he is friendly, funny and courteous. Salesperson , manager and finance person were very professional and respectful of my time and money. This dealership is quite a distance from my home but I’d happily return for another great deal on a vehicle.

I purchased a Mercedes GLC350e from Ali in 2020. i am in love with this car and will look forward to working with Ali in the future on all purchases

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

Mercedes really thought of everything! Classy, smart, powerful, and timeless. Crown Mercedes of Dublin provided the best purchasing experience I’ve ever had. Professional and knowledgeable staff who love what they do!