Used Mercedes-Benz cars for sale near Rancho Santa Margarita, CA

Thanks to the Mercedes Benz Fletcher Jones dealer and especially his staff, Tommy Tran and Dj Johnson and all team, they gave us extremely great customer service

I feel like the people who work here have become my family..haha. Amazing customer service, attentive to every detail, super helpful, and just overall the best experience whenever I am here. Definitely a loyal customer for life.

Last week we visited FJ Mercedes and ended up trading in our 2021 GLA with a 2023 GLA with a few more features that we need. As always FJ Mercedes is always nice, clean and professional. This review is especially written for our Sales Rep Ali Mehrnia. During the past 15 years, our friends and families did acquired a few cars from FJ. We have encountered quite a few sales rep, some good some just barely enough to get the job done until we met Ali. Ali is very courteous, understanding our needs, not pushy, especially not trying to put down the car we traded in like some others sales rep. He went out of his way to make sure our needs are satisfied even after the sale transaction is complete. We totally recommend FJ Mercedes, especially Ali and his manager Austin. We have asked for Ali to be our permanent Sales Rep for all future transactions. Updated 1/2/2023 After purchasing the car on 11/25/2022, we encountered a situation that we need help from the dealer to address to MB corporate. Luckily, Mr Gonzalez, the GM at FJ Mercedes, had stepped in and directed his team including Mr Austin Real, Mr Ali Mehrnia, Ms Shadi Moghadam (Finance Manager), Mr Payden Evans (Product Specialist) and Mr Steven Kim from Service to help us resolving the issue quickly, smoothly and professionally. Everyone went out of their way to give us the confidence that FJ Mercedes will always stand behind the customer for any issue to make sure the customer is fully satisfied. We totally recommend Fletcher Jones MB to anyone that is in need of a Mercedes, especially when the price offered are very competitive.

I went in with the intention of buying a car, I wanted to get a used but good car from the lot. I was trying to test drive some vehicles but the employee insisted we talk numbers first, that was a bit annoying but i could live with it. Over all the trip was ok and i learned a lot about financing.

I saw the car I wanted on cars.com I emailed the dealer and they quickly responded. They held the car for me and I went in a bought it the following day. I was at the dealer for maybe 1 hour.. in and out.. best buying experience yet. My sales rep. Noted a few small requests I asked for and they were done before I took the car home.

I have owned my 2016 250 cla for 6 years did some great upgrades to motor about 300 horsepower now it’s a pleasure to drive and goes like a Bat out of xxxx

I went to see my service man Rob Draper today, it was a fantastic experience! Rob Draper never let me down, he is such a wonderful person to take care of your service needs!! Thank you Rob Draper!!!!

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Had this vehicle for about a month and I have to say it's the most amazing thing I've ever driven!  It's so quiet, smooth, and maneuverable with the all-wheel steering.  And driving it with one pedal has been a very satisfying experience and gives you so much control.  Plus, that quiet interior has made enjoying the superb Dolby Atmos sound system, playing Spacial Audio via the integrated Apple Music app, even better.  It's like being in a personal sound studio!  And add to that the hot back massage, ambient lighting, and, air balance fragrance system makes it a wonderful place to relax and unwind.  The whole design is beautiful IMHO and truly reflects Mercedes's design language of "Sensual Purity", especially the front interior.  I only wish it had a longer range, but with everything it offers, I'm OK with that until the battery technology for EVs improves.  One final note.  The HEPA filtration has been such a godsend with all the smoke from the Canadian wildfires and makes the inside air so fresh. After driving this,  there's no way I want to go back to an ICE vehicle as it's just so superior in every way!