Used Mercedes-Benz SUVs for sale near Hickory Creek, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Ask for Zarina Ward. She makes the process smooth. I bought the new VW ID.4 and had to order it in advance. Everything Zarina told me was accurate. She shot straight with me and kept her word throughout the entire process. I highly recommend Zarina and Clay Cooley VW Richardson!

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Amazing customer service and quality service. They make it for me free service change oil cause I was waiting a lots hrs. I appreciate so much the guy because he were so nice and he said sorry about that. And then they add full gas to my fuel for free. Thnx again

We bought this car for my wife in 2020 at the edge of the pandemic. It had 55K km at the time and we now have 190K km. We have done the usual necessary maintenance services and it has been excellent and still is a great car for the value. I love it and particularly enjoy the diesel economical driving. Too bad Mercedes stopped making it.

The service experience was excellent. I was able to schedule the service online. I needed to update service instructions; service manager Ibrahim took care of editing service instructions and updating appointment date and time. On day of service, I was met by service member as soon as I drove into garage. Ibrahim arrived shortly after and coordinated the service. I received periodic updates while in break area enjoying coffee and cookies. The car was ready per original schedule provided by Ibrahim. The car was washed nicely. Overall it was a very pleasant morning.

Dennis Boyd was very helpful and professional he help me find the vehicle I was looking for and made sure it was properly serviced and detailed to perfection .I would highly recommend him to anyone looking to purchase a used vehicle

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

Wanted more information on the damage to a car and none was giving to me

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

We got our EQB 300 with Pinnacle trim in September and we love it. It is easy to drive and has excellent performance for our needs. You can drive this car with one foot and rarely have to apply the brakes until you need to stop. Handles well at high speeds.

Frisco CDJR is the place to go if you're in the market for great service and friendly people. The selection of vehicles is great, too!

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

Quick and easy. So far I have had no issues. Will recommend to family and friends. They did my oil change and rotated my tires

I absolutely love this compact SUV! Coming from a Subaru Outback, this is light years above and beyond for same year. A quiet cabin is my top want for buying a car. This cabin is quiet and relaxing inside. I’m tall and there is plenty of room. The seats are incredible! Can’t wait to take it on the roads in winter.

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

Mercedes really thought of everything! Classy, smart, powerful, and timeless. Crown Mercedes of Dublin provided the best purchasing experience I’ve ever had. Professional and knowledgeable staff who love what they do!

I would like to thank Felix and Jimmy of Crest Cars at Frisco Tx for making my dream vehicle purchase a breeze. Both of these guys are amazing! They are very professional and really reach out in any way possible to make a reasonable deal possible. I highly recommend these two if you need assistance in your next vehicle purchase, the best decision to go with these guys!

Top notch features, extremely comfortable. Air suspension is a game changer. Higher ride, effortless for road trips. Tech is top notch too, wish it had wireless CarPlay.

The salesman was extremely friendly and knowledgeable about the vehicle and the buying experience was very pleasant and simple.

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.