Used Mercedes-Benz SUVs for sale near Middletown, CT

In-general, New Country Mercedes-Benz Service Department is AMAZING!!! In-detail, from when I was greeted by their service valet/porter, the gentleman in the morning was kind, courteous, and very inviting, to the young lady in the evening, whom was so very energetic, happy, and ever so delightful. The highlight was when I was helped by my service advisor, Mr. Sammy Cruz = THE EPITOME OF EXCELLENT CUSTOMER SERVICE & THE PRIME EXAMPLE THAT ALL CUSTOMER SERVICE PERSONNEL SHOULD FOLLOW!!! Sammy Cruz is the reason why ALL should bring their Mercedes-Benz vehicles into New Country Mercedes-Benz service! Sammy was BEYOND understanding to my concerns, and made sure that I understood my service/repair. GONE ARE THE DAYS & STEREOTYPES where a dealership service center is a "fearful place for service", as all you have to do is SEE SAMMY CRUZ & HE'LL GIVE YOU THE RESPECTFUL & CONSIDERATE SERVICE ALL SHOULD BE GIVEN WHEN VISITING A DEALERSHIP SERVICE CENTER = SAMMY CRUZ DESERVES MORE THAN 5-STARS...as there are not enough stars and/or ratings that can measure the AMAZING level of service/treatment I'd received from Sammy Cruz with New Country Mercedes-Benz!!!

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Jonathan at New Country is the reason why I take my car here for service , there’s a closer MB but I know they don’t have advisors that are like him . He goes the extra mile , my new car has nitrogen tires and my light indicated it needed air , the gentleman checking in the car didn’t do it because he said it didn’t need it, to make a long story short cause I had to go back n forth a bit lol. Jonathan actually got my appt info called me as I was leaving to come back in the service area and he would do it himself - reason was he said as the cold weather is approaching I’ll only have to come back , what a guy !! I never saw so much heart in one’s job :) He’s a gem , not sure he’ll see this or know I decided to write about it now since it was months ago , but THANK You , not to mention when I took my car for service the other day 1/24/22 he made sure everything went smooth

I’ve had many Mercedes-Benz models over the years, including AMG’s and the GLS 450 a wheel drive with 23 inch wheels makes this car track like a race car. Out of all the Mercedes-Benz models this is the best one you’ve ever had. The second row seats reclining just like the front row seats privacy shades and the third row comes in handy when needed plenty of cargo space for all those trips to the airport to pick up family and friends. It gets great gas mileage then other SUVs and it doesn’t look like a box like it’s competition. I had the dealer put the Mercedes-Benz standup medallion on the hood even though it has a huge Mercedes-Benz insignia on the front. I just like to see the stand up Star medallion from the driver seat guide me down the road..

Patrick is the MAN. Smart buy auto sales is lucky to have a colleague working with them. My daughter’s first official car purchase was exceptional. Patrick treated my daughter with such kindness and shared his knowledge and explained everything clearly. I’m one grateful mom to know that my daughter drove off their lot in her new car worry free. Thank you

Have owned since new, 90,000 miles now, the only faults with the 250 that I have is no spare tire, and only a 16+ gallon fuel tank, the plus side (never had a flat) it gets great fuel mileage highway near 40, (right foot controlled) 25 around town, very torqu'e engine, zero problems with car, wish they still delivered a diesel in the USA,

Excellent buying experience provided by consultant Ryan McLoughin. We had decided on a specific model and color MB – found one on internet 100 miles away and inquired. Ryan McLoughlin of New Country MB in Hartford responded and ably addressed questions with additional pictures, a road test and specific information. A few days later we drove up from N.J. and home in the afternoon with a 2019 red GLC300. Soon noticed a rattle in the passenger side rear. Local MB diagnosed and recommended a shock absorber replacement and suggested new brake rotors. Sent the report up to Ryan, who responded promptly with a service appointment to have it fixed in his shop. Arrived at service at 8:30 AM and was on the way home by noon because Ryan scheduled service and ordered parts in advance. All issues fixed. Very much enjoyed working with Ryan Mcloughlin – an engaging, professional young man who is passionate about his job. Ryan provided excellent service and was a ready advocate for getting things right. In all, very happy with Ryan McLoughlin experience and our new MB.

It’s been a great month of getting to know my new vehicle! I waited 12 weeks from the date of order to pick up my new 2023 GLC, and it was definitely worth the wait! I selected the Exclusive trim, Driver Assistance and AMG Line packages with several add-ons, and I could not be happier. My previous car was a fully loaded 2019 GLC 300, and it was unfortunately totaled in early February on a road trip. My first one was the favorite car I had ever owned and it kept us so safe during our accident, so I knew I wanted a second one. I did not realize I would have to wait so long to get a new one but I am happy I did not settle for anything else. The drive is sporty and smooth, and very quiet. It has a slight hesitation from a full stop. Once you take off it picks up very quickly and sport mode on the freeway is great. The upgraded electronics have been easy for me to understand after I read through the owners manual. One recommendation I have is to turn off the automatic speed change if you are using cruise control and happen to go through a construction zone. The cameras pick up the sign and slows the car down very quickly. I prefer to adjust to those situations manually. The car feels a bit bigger and is so attractive and comfortable. It feels much more luxurious than my 2019 did, and in my opinion the upgrades are worth the price. I absolutely love this car! Happy Shopping!

Mirela C, is a kind and detailed saleswoman who made it effortless to purchase my C300. I love the vehicle and the excellent service provided to my husband and I. This was her second time selling me a Mercedes within 2 years. My son absolutely loves his CLA and sent her thanks.she remembered my son wanted to be in law enforcement so she asked how he was and glad to say-he is graduating Apr 28. It’s been 2 years since we spoke with her and her memory and attentiveness was spot on.. I can’t ring enough bells about the service I have been given.

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

World-Class Experience at New Country Motor Cars – Worth the 3-Hour Drive! I recently purchased a Mercedes from New Country Motor Cars in Hartford, CT, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From start to finish, Ryan H. went above and beyond to make sure everything was seamless, personal, and top-tier. Before I even made the trip, Ryan sent me a detailed video of the car, walking me through everything so I knew exactly what to expect. His communication was clear, timely, and never pushy—just genuinely helpful. I drove 3 hours to pick up the car, and the level of service I received was absolutely worth the trip. When I arrived, the vehicle was immaculate, the tank was full, and every step of the process was handled with professionalism and care. Ryan treated me like a VIP, and I left not only with an incredible car but with total confidence in my decision. If you're considering buying a Mercedes—no matter where you live—this is the dealership to go to. Ask for Ryan H. You won't regret it! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

Whole experience was outstanding. Don is an outstanding salesman and I will be contacting him in my next search for a vehicle.

Very smooth drive ! Definitely makes you feel like your in total control comfortably as well as confidently! I had downsized from a Jeep Grand Cherokee Limited edition, & I’m not disappointed at all ! The handle on this vehicle is amazing! It really makes you feel safe while driving! My first Mercedes & now I plan to definitely remain a loyal consumer! Amazingly pleased!

Had two issues; Evaporator Core had to be replaced ($4k) and the drivers seat (Mtex) ripped two times and appears to be ready to rip again. The evaporator core failed when the car was 4 years old. It is a common problem. Recommend anyone with this vehicle purchase an extended warranty. Also, the front brakes only last for 25K miles. They are very soft and very expensive (dealer cost to replace $1,200, DIY is $250).

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

We bought this car for my wife in 2020 at the edge of the pandemic. It had 55K km at the time and we now have 190K km. We have done the usual necessary maintenance services and it has been excellent and still is a great car for the value. I love it and particularly enjoy the diesel economical driving. Too bad Mercedes stopped making it.

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

I arrived to be greeted with friendly staff members. My salesman Kamran was great to work with and we were able to work together and get me into a vehicle I am very happy with.

Very happy with my purchase from RBM Alpharetta. The car has a very comfortable interior with all the features available. Handles well in town and on long drives. Good acceleration for such a big vehicle. Love the contemporary exterior.

Very good service. I was very pleased. The representative wrote an extended report of the service that was done. I would recommend them if you need service.

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

This car met all my needs and more. Love the interior and the way its moves. So comfortable and reliable! Very pleased with this car!

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.