Used Mercedes-Benz SUVs for sale near Middletown, CT

In-general, New Country Mercedes-Benz Service Department is AMAZING!!! In-detail, from when I was greeted by their service valet/porter, the gentleman in the morning was kind, courteous, and very inviting, to the young lady in the evening, whom was so very energetic, happy, and ever so delightful. The highlight was when I was helped by my service advisor, Mr. Sammy Cruz = THE EPITOME OF EXCELLENT CUSTOMER SERVICE & THE PRIME EXAMPLE THAT ALL CUSTOMER SERVICE PERSONNEL SHOULD FOLLOW!!! Sammy Cruz is the reason why ALL should bring their Mercedes-Benz vehicles into New Country Mercedes-Benz service! Sammy was BEYOND understanding to my concerns, and made sure that I understood my service/repair. GONE ARE THE DAYS & STEREOTYPES where a dealership service center is a "fearful place for service", as all you have to do is SEE SAMMY CRUZ & HE'LL GIVE YOU THE RESPECTFUL & CONSIDERATE SERVICE ALL SHOULD BE GIVEN WHEN VISITING A DEALERSHIP SERVICE CENTER = SAMMY CRUZ DESERVES MORE THAN 5-STARS...as there are not enough stars and/or ratings that can measure the AMAZING level of service/treatment I'd received from Sammy Cruz with New Country Mercedes-Benz!!!

Whole experience was outstanding. Don is an outstanding salesman and I will be contacting him in my next search for a vehicle.

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

I arrived to be greeted with friendly staff members. My salesman Kamran was great to work with and we were able to work together and get me into a vehicle I am very happy with.

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.

Very good service. I was very pleased. The representative wrote an extended report of the service that was done. I would recommend them if you need service.

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

Jonathan at New Country is the reason why I take my car here for service , there’s a closer MB but I know they don’t have advisors that are like him . He goes the extra mile , my new car has nitrogen tires and my light indicated it needed air , the gentleman checking in the car didn’t do it because he said it didn’t need it, to make a long story short cause I had to go back n forth a bit lol. Jonathan actually got my appt info called me as I was leaving to come back in the service area and he would do it himself - reason was he said as the cold weather is approaching I’ll only have to come back , what a guy !! I never saw so much heart in one’s job :) He’s a gem , not sure he’ll see this or know I decided to write about it now since it was months ago , but THANK You , not to mention when I took my car for service the other day 1/24/22 he made sure everything went smooth

I brought my recently purchased car to the service center for a safety inspection. They found one issue and fixed it promptly. Overall service and communication were excellent. I will return in the future.

It’s been a great month of getting to know my new vehicle! I waited 12 weeks from the date of order to pick up my new 2023 GLC, and it was definitely worth the wait! I selected the Exclusive trim, Driver Assistance and AMG Line packages with several add-ons, and I could not be happier. My previous car was a fully loaded 2019 GLC 300, and it was unfortunately totaled in early February on a road trip. My first one was the favorite car I had ever owned and it kept us so safe during our accident, so I knew I wanted a second one. I did not realize I would have to wait so long to get a new one but I am happy I did not settle for anything else. The drive is sporty and smooth, and very quiet. It has a slight hesitation from a full stop. Once you take off it picks up very quickly and sport mode on the freeway is great. The upgraded electronics have been easy for me to understand after I read through the owners manual. One recommendation I have is to turn off the automatic speed change if you are using cruise control and happen to go through a construction zone. The cameras pick up the sign and slows the car down very quickly. I prefer to adjust to those situations manually. The car feels a bit bigger and is so attractive and comfortable. It feels much more luxurious than my 2019 did, and in my opinion the upgrades are worth the price. I absolutely love this car! Happy Shopping!

Took my 2015 SL400 in to correct a faulty trouble signal. Vehicle was taken right in and was promptly hooked up with a loaner. The issue was resolved by the end of the day and I picked it up next day. It all went smoothly.

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

Saw vehicle on the internet on a Sunday. Called and AMY answered. Based on her accurate information she invited us to the lot the same day. We drove 2.5 hours and test drove the Honda CR-Z. AMY made sure all of our questions were answered. The car was an excellent deal for the price offered. The car did need brakes and a light. AMY made sure the repairs were done to perfection. She communicated via text over the next few days. Always answered instantly. The car was ready when they said it was. Everything completed as promised. Paperwork was painless. By Wednesday evening I was home with the car! AMY was a professional, the business did what they said. No Gimmicks, no false promises, no issues!

This SUV looks very cute, drives extremely well, highly maneuverable, very stable, and is easy to park anywhere. Its interior is fabulous. It remains stable in cross winds and in tight corners.

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

Today, purchased the 2013 Nissan Juke, 112,600 mile for $9,995 today. It will be ready Wednesday or Thursday this coming week. My sales person Amy was excellent. She knew I had a firm budget (retired) and she found two great vehicles to test. The Jeep I could have taken home today with less milage... a little older, however, Jeep mph versus the Juke..., Nissan won even with higher mileage. So far, I'm "a HAPPY CAMPER"! I can't foresee any problems from now until pick-up. So, I'd say, if you need a reliable used car, Amy is knowledgeable and, in spite of the packed waiting room with eager customers, we were never abandoned. Note; yes, the sales people had to multi-task at times. Understand, at these reduced prices, compared to any dealerships for used cars... Patience, just a little patience - and you'll be treated right too. All the best to customers in need of a new used vehicle!

I have driven only American cars since 2006, they normally come with lots of bells and whistles, so it was funny to see an ash tray and CD player in the vehicle. I like the way the car handles. It is smooth to drive and comfortable. Not too big and not too small.

Sporty and luxurious! Drives like a sports car but feels comfortable at the same time. Great car for the family as well. Tech is great also.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Very Peppy with the Turbo and whips up the mountains in Colorado with ease...Very good gas mileage...sleek and sporty tip car with very well laid out dashboard.

Excellent buying experience provided by consultant Ryan McLoughin. We had decided on a specific model and color MB – found one on internet 100 miles away and inquired. Ryan McLoughlin of New Country MB in Hartford responded and ably addressed questions with additional pictures, a road test and specific information. A few days later we drove up from N.J. and home in the afternoon with a 2019 red GLC300. Soon noticed a rattle in the passenger side rear. Local MB diagnosed and recommended a shock absorber replacement and suggested new brake rotors. Sent the report up to Ryan, who responded promptly with a service appointment to have it fixed in his shop. Arrived at service at 8:30 AM and was on the way home by noon because Ryan scheduled service and ordered parts in advance. All issues fixed. Very much enjoyed working with Ryan Mcloughlin – an engaging, professional young man who is passionate about his job. Ryan provided excellent service and was a ready advocate for getting things right. In all, very happy with Ryan McLoughlin experience and our new MB.

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

Very smooth drive ! Definitely makes you feel like your in total control comfortably as well as confidently! I had downsized from a Jeep Grand Cherokee Limited edition, & I’m not disappointed at all ! The handle on this vehicle is amazing! It really makes you feel safe while driving! My first Mercedes & now I plan to definitely remain a loyal consumer! Amazingly pleased!

One of the best dealerships to buy from if you are in the market for a pre-owned luxury car. High quality vehicles with a fantastic team that ensures the vehicle you buy is in the excellent condition before you take delivery. They made the transaction extremely easy and kept me updated through the. whole process.

The only complaint we have is when your slowing down to stop and the SUV goes to electric. Sometimes it is very abrupt with a chunk sound, to me its not right, I will be checking in with the dealer for answers for $90,000+ dollars Mercedes I expect better.

I absolutely love this compact SUV! Coming from a Subaru Outback, this is light years above and beyond for same year. A quiet cabin is my top want for buying a car. This cabin is quiet and relaxing inside. I’m tall and there is plenty of room. The seats are incredible! Can’t wait to take it on the roads in winter.

Best car I’ve ever owned , very comfortable and smooth ride , great on gas . Also as long you do the proper maintenance the car will last you , had for for 3 years no problems whatsoever. Also very spacious for size. So i definitely recommend this car to family friends or whoever looking for a nice car.