Used Mercedes-Benz SUVs for sale near North Franklin, CT

It was a pleasure working with Chris. He was on point and very professional throughout the entire process. Would highly recommend him and Shoreline

My 2022 GLE450 is outstanding. Plenty of room in rear seats. Gas milage is better than advertised. 25 mpg in town and 27 on the road mpg. using premium fuel is a drawback. Drives great. fit and finish is superb. Technology is second to none. Feels very safe. Headlights are the best I've ever seen. I am a Mercedes Benz owner and have been since 2002, BUT this could be my LAST due to dealership overpricing. I realize cars are in high demand, but price gouging is and will never again be tolerated here again!

In-general, New Country Mercedes-Benz Service Department is AMAZING!!! In-detail, from when I was greeted by their service valet/porter, the gentleman in the morning was kind, courteous, and very inviting, to the young lady in the evening, whom was so very energetic, happy, and ever so delightful. The highlight was when I was helped by my service advisor, Mr. Sammy Cruz = THE EPITOME OF EXCELLENT CUSTOMER SERVICE & THE PRIME EXAMPLE THAT ALL CUSTOMER SERVICE PERSONNEL SHOULD FOLLOW!!! Sammy Cruz is the reason why ALL should bring their Mercedes-Benz vehicles into New Country Mercedes-Benz service! Sammy was BEYOND understanding to my concerns, and made sure that I understood my service/repair. GONE ARE THE DAYS & STEREOTYPES where a dealership service center is a "fearful place for service", as all you have to do is SEE SAMMY CRUZ & HE'LL GIVE YOU THE RESPECTFUL & CONSIDERATE SERVICE ALL SHOULD BE GIVEN WHEN VISITING A DEALERSHIP SERVICE CENTER = SAMMY CRUZ DESERVES MORE THAN 5-STARS...as there are not enough stars and/or ratings that can measure the AMAZING level of service/treatment I'd received from Sammy Cruz with New Country Mercedes-Benz!!!

Very smooth drive ! Definitely makes you feel like your in total control comfortably as well as confidently! I had downsized from a Jeep Grand Cherokee Limited edition, & I’m not disappointed at all ! The handle on this vehicle is amazing! It really makes you feel safe while driving! My first Mercedes & now I plan to definitely remain a loyal consumer! Amazingly pleased!

Junior runs a tight service area. I was greeted by him when I arrived and the service was excellent. He represents Porsche in a very cordial and professional way. He’s a pleasure to deal with

Love the car. Love the 5.5 engine, it is not M113 of course, but M273 is also good. I personally prefer 5.5 over 4 turbo. Fun car that always put a green on my face.

Jonathan at New Country is the reason why I take my car here for service , there’s a closer MB but I know they don’t have advisors that are like him . He goes the extra mile , my new car has nitrogen tires and my light indicated it needed air , the gentleman checking in the car didn’t do it because he said it didn’t need it, to make a long story short cause I had to go back n forth a bit lol. Jonathan actually got my appt info called me as I was leaving to come back in the service area and he would do it himself - reason was he said as the cold weather is approaching I’ll only have to come back , what a guy !! I never saw so much heart in one’s job :) He’s a gem , not sure he’ll see this or know I decided to write about it now since it was months ago , but THANK You , not to mention when I took my car for service the other day 1/24/22 he made sure everything went smooth

Excellent buying experience provided by consultant Ryan McLoughin. We had decided on a specific model and color MB – found one on internet 100 miles away and inquired. Ryan McLoughlin of New Country MB in Hartford responded and ably addressed questions with additional pictures, a road test and specific information. A few days later we drove up from N.J. and home in the afternoon with a 2019 red GLC300. Soon noticed a rattle in the passenger side rear. Local MB diagnosed and recommended a shock absorber replacement and suggested new brake rotors. Sent the report up to Ryan, who responded promptly with a service appointment to have it fixed in his shop. Arrived at service at 8:30 AM and was on the way home by noon because Ryan scheduled service and ordered parts in advance. All issues fixed. Very much enjoyed working with Ryan Mcloughlin – an engaging, professional young man who is passionate about his job. Ryan provided excellent service and was a ready advocate for getting things right. In all, very happy with Ryan McLoughlin experience and our new MB.

Mirela C, is a kind and detailed saleswoman who made it effortless to purchase my C300. I love the vehicle and the excellent service provided to my husband and I. This was her second time selling me a Mercedes within 2 years. My son absolutely loves his CLA and sent her thanks.she remembered my son wanted to be in law enforcement so she asked how he was and glad to say-he is graduating Apr 28. It’s been 2 years since we spoke with her and her memory and attentiveness was spot on.. I can’t ring enough bells about the service I have been given.

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

World-Class Experience at New Country Motor Cars – Worth the 3-Hour Drive! I recently purchased a Mercedes from New Country Motor Cars in Hartford, CT, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From start to finish, Ryan H. went above and beyond to make sure everything was seamless, personal, and top-tier. Before I even made the trip, Ryan sent me a detailed video of the car, walking me through everything so I knew exactly what to expect. His communication was clear, timely, and never pushy—just genuinely helpful. I drove 3 hours to pick up the car, and the level of service I received was absolutely worth the trip. When I arrived, the vehicle was immaculate, the tank was full, and every step of the process was handled with professionalism and care. Ryan treated me like a VIP, and I left not only with an incredible car but with total confidence in my decision. If you're considering buying a Mercedes—no matter where you live—this is the dealership to go to. Ask for Ryan H. You won't regret it! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

Within minutes of emailing this dealer, I received a call back from Chris Larkin, the internet sales contact. Chris was at all times diplomatic, friendly and helpful. He confirmed a number of details about the car i was interested in. Chris also followed up on regular intervals with me. Even though - for unrelated reasons - I wound up buying a BMW from another dealer, I cannot rate my interaction with Chris highly enough. One of my friends will be replacing her Mercedes soon and I will absolutely recommend MB of New London as the first place to shop.

Top notch features, extremely comfortable. Air suspension is a game changer. Higher ride, effortless for road trips. Tech is top notch too, wish it had wireless CarPlay.

NLON Carriage House has the best customer service. I am always amazed at the personal response and care that I receive. I enjoy the waiting room which is clean and relaxing or the option to.have a car.

Very smooth ride. Lots of cool safety features. Good power. Good value for my money as I bought this as a CPO. Mercedes Benz financing made it easy to own.

Can't say enough about our experience with the service department. We have a Sprinter van converted to a dog and cat grooming salon on wheels. When we are down we can't work. The service department always finds a way to get us up and moving again in the fastest possible time. Although we live only 20 mins from another dealer we choose to drive the hour plus it takes just to bring our van to the most honest, hard working dealership we have had the experience of working with. Thank you!!! Wagz and Wigglez

As a tall man, space, performance, and comfort is a premium. I looked at several other SUVs but the GLE looks, and performs the best. I like the muscular look of the SUV. It's a boss of a truck especially if you opt for the 20 & 21 inch rims. I was not looking for speed and power so I decided to get the smaller 2.0 engine to get more milage on a full tank and I have no regrets. The 2.0 turbo is enough to get me around town. When driving through the backroads or highways, the ride is smooth. The SUV sit high enough so you see your surroundings. The tech displays: large navigation screen, ambient lighting, and large moon roof makes for a enjoyable ride. Leg room is nice and you feel like you are sitting on air. The ride is smooth and the car is spacious for a family of 5 on long trips. Like all luxury cars, you want to make sure you take out the maintenance plan for the vehicle. Getting Mercedes to do the service is a smart investment. Now, Mercedes will do the service but anything extra they will charge a premium fee so find out what the SUV needs and take it to a trusted mechanic. The SUV is relatively easy to work on according to my mechanic. Since having the 2020 GLE 350, I only had to change the rotors, tires and do the service maintenance at the dealership. Directional tires 20 inch rims in the front and 21 inch rims for the back at the dealership will run you over $1400 (installation included]) but do your research. I got mine, pirellis from tirerack.com for under $800 and got them installed for $20 bucks each. It was shipped from California, brand new. You can find these tires on other website as well around the same price so you don't have to overspend. Take time to do your research. The only issue I had is that the leather seat on the driver's side has a crack in the groove. You can barely see it but I expected the leather to much more studier and longer lasting. If you decide to get one, avoid the color black. It's hard to keep clean. Silver is by far the best color to keep clean. Overall, I can now see why Mercedes owners love their rides; classy, spacious, and reliable! You can't go wrong with Mercedes Benz.

I normally don't buy used cars from dealerships because of the cost vs buying from private seller, but they happened to have a rare car that I wanted. I sent an email after hours and Mark Carofano responded promptly the next morning. They were very reasonable in the negotiation process and never tried to gouge me at any point. They even took care of a few maintenance items before handing me the car! Mark was extremely responsive and professional. When I got there he had everything ready and gave me some Mercedes swag. At no point did I feel like I was being pressured at a typical dealership. It was a very warm and relaxing atmosphere. They had ordered pizza for the staff that day and he offered me a slice. He made it feel like it was a family business! I flew to pick up my car and had a 7 hour drive and they made it totally worth the travel. Katie the finance manager was also extremely pleasant and easy to talk to! She made the paperwork process seem, well seemless! Sometimes you see 150 reviews at all 5 stars and you think well this is probably fake but the you experience it for yourself and understand how they got these ratings. This is the first and probably last review I'll ever leave for a dealership and I'm glad it was for Mark, Katie and Mercedes of New London.

This is what I was looking for at a great price, and it moves like a rocket. And it has more room that any of the others I shopped, other brand suv's

Christopher Larkin was great! The whole dealership is great! Always VERY easy to deal with- but also very accommodating. Highly recommend not only the dealership - but also, Christopher Larkin, our sales associate. My husband has a very busy schedule- we did not set foot into the dealership until we came in to sign the papers. We have bought cars there previously and had no concerns about conducting the entire transaction via text and a couple of phone calls. Our experience could not have been Any better.

Drove 9 1/2 hrs from Pensacola Florida to Naples, to buy this specific Mercedes Benz GLE 350 4Matic. I have owned five Mercedes, but never the crossover model. This car has everything. Bought it from Tamiami Ford, of all places. Sales people were fantastic and knew more about the car than the local Dealer. Loved the ride back, pure comfort and luxury.

A prefect car. So luxurious! Very spacious, great size for family and friends. Very reliable. Would recommend to anyone looking for safety and style at the same time.

I really love it. I'm very impress how quiet, comfortable and responsive this car is. Great interior and exterior design. Top of the line sound system.