Used Mercedes-Benz trucks for sale near Prescott, AZ

Joshua Mentzer is the real deal. From the minute my daughter and I showed up to test drive a used VW Jetta, Josh treated us as though we were there to purchase the top-of-the-line Benz. He took us on an extensive test drive, that thoroughly put the Jetta through its paces. He made us feel as though we were on a Sunday drive with the family. He talked my daughter through the features, demonstrated how to use them, spoke to my daughter and not just me (this is rare, kudos to you Josh), and answered all our questions. We placed a down payment and came back the next day after transferring money in the bank. Unfortunately, my daughter's insurance did not kick in until the day after and it was then that Josh elevated his service to the gold medal round. He offered to deliver the car to my daughter the next day. We live 1 hour and 20 minutes away. I challenge anyone to beat the service that Josh represents. This is a real testimony to this Mercedes Benz dealership. I will definitely check out MB of Lancaster when I am looking for my next car and will be asking for Josh. Gold medal service goes to Joshua Mentzer.

There was a question regarding the service...Mercedes Benz and I had scheduled an appointment a few weeks prior to service. They put me down for a "Service B," and the car was "yelling" for a "Service A1." Brandon called me the morning of the Service to let me know that the driver was ready to deliver the loaner. We discussed the service "dilemma." At one time, I'd put 20,000 miles per year on my vehicles just commuting to work. Now that I have retired, I am under the "5,000 mile Emissions Exempt" mileage per year. Brandon and I decided to go with "time" instead of mileage for the service. "She's" a 2020, and is going on 6-years old now. Gave "her" the 5-year service. Told Brandon that next year, it'll be tires and a battery. And could they give "her" a good cleaning? I usually thoroughly clean and detail "her" twice a year. Something else that has been quite time-consuming came up this year. I took a chance, and asked Brandon about Mercedes Benz "cleaning her up," including detailing for me. That was done, too. A well-maintained car will last a long time. And Mercedes Benz vehicles have a reputation for "aging gracefully" if kept well. "She's" not the biggest, fanciest Mercedes out there, but with people like Brandon, the cleaning crew, establishments like Lancaster Mercedes Benz, and myself, "she" should look good, and run good for may years to come.

I was in the market for a high-end car and in the process went to 3 MB dealers. I not only chose the best one but ended up with the best MB ambassador, Joe Sangiamino. I would definitely say Mr Catena “knows how to pick’em.” Joe is an asset to the dealership. He was most pleasant to work with and I would be hard-pressed to go elsewhere. Great to find someone so honest in his dealings. I would be remiss not to mention Joe Sardina who was most competent in teaching me the ins and outs of my car. A totally positive experience!

Jack Goldberg is the best and got me the best deal on my new Mercedes! I live in NYC and when I first went to a dealership near my house they didn’t have much inventory and I’m addition didn’t really care much. I called Ray Catena and was able to find the best deal possible with the lowest monthly payment possible. Jack gave me additional 100 miles for free to make up for the travel time. I am so happy with his service and will definitely refer him to friends and colleagues! Also his associate Sean was fantastic as well Showing me all The cool features of the new car! Great job!!!

I had a great experience working with Tom Cola. He was very helpful in explaining everything about the vehicle and all details about the paperwork. It was a very swift completion of work order by him. Very experienced and friendly sales person.

Honest, friendly, knowledgeable, no pressure to purchase... Giuseppe is the perfect ambassador for Mercedes Benz and Ray Catena

I recently purchased my 2024 Mercedes-Benz GLS 450, and once again, Ahmed Abdeldayem delivered an outstanding car-buying experience. This is the fourth car I’ve purchased from Ahmed, and every interaction has been nothing short of exceptional. Ahmed’s professionalism, transparency, and genuine commitment to customer satisfaction make him a true asset to the dealership. What keeps me coming back to this dealership, however, isn’t just the incredible sales experience—it’s the amazing service department. Chad Kaplan, my service advisor, and Annmarie Albaro, the service department manager, are simply the best in the industry. They consistently go above and beyond to ensure my vehicles are well taken care of, providing prompt, efficient, and top-tier service every single time. If you’re in the market for a Mercedes-Benz, look no further than Ray Catena. Whether it’s working with Ahmed Abdeldayem for your purchase or trusting Chad and Annmarie in the service department, you’ll experience unparalleled professionalism and care. Thank you, Ahmed, Chad, Annmarie, and the entire team, for always making my experience a memorable one!

Over all great experience with buying a car. I first contacted them about a car on Cars.com on a Sunday. I received a reply that day and was put in contact with Nick. I spoke with Nick about the car and discussed purchasing it. I was from out of state and when I was able to drive in and see that car I was impressed. The car was in fantastic shape and I ended purchasing the car with Mike’s (I did not realize I was working a different salesman until later as my husband was the first person to great a salesman). Anyway, Mike quickly looked into my online profile and knew exactly which car I was there for. He quickly helped us get the paperwork rolling. I have to admit I’m not used to the car buying process, it felt like it took from ever. But the entire sales team was so helpful, they found me a great for financing, worked to add my car to my insurance policy, got me all fixed up with the proper tags and plates for the state I live in, and cleaned up and gased up my new car for the drive home. I was really impressed. Thank you to Nick, Mike, Haley and the rest of the team.

They were very diligent in getting back to us. Unfortunately we could not agree on a reasonable price for our trade inn