New and used 2025 MINI Countryman for sale near Occoquan, VA

Bought our Mini here. We bought in 2013. This is the first time we’ve ever continued getting a car serviced at the dealer after the warranty ran out. Why? because their courteous and the repairs happened without any “surprises “!

I received a prompt reply regarding all information I requested regarding the car I was seriously interested in buying.

Great experience from beginning to end. Servivce center was transparent about the wait and provided summary video of the inspection and service recommendations.

Annual service of my X3M estimate to complete was 2.5 hours. Time to complete, 2.5 hours. Work performed well. Loaners available for more involved services. Not needed this time. Nice waiting area, but the leather chairs were quite uncomfortable.

I’ve been coming to Alexandria Passport for 12 years & Yves Badji has always taken great care of me . He checks in, makes sure all my paperwork is in order & always goes the extra mile! I can’t tell you how many car seats he’s helped me install.

The help, advice & professionalism of Jeff & the team is fantastic. There is a genuine care for the customer and their vehicle.

Service department diagnosed why my car was making a clunking sound and shaking when I start my car.

Jeff is awesome. I had/have no hesitancy or anxiousness when I need service on my Mini! I know that Jeff will manage my service experience expertly, communicating with me directly and clearly and advocating for my best interests! I live in DC. Sterling Mini is quite some distance away and there are two or more Mini service dealerships closer to me. However, because of Jeff’s and his service team’s excellent service and support, I can’t imagine not being taken care of by him. Jeff’s the best!

jerry silva was a delight to work with. patiently answered all my questions. flew up to dc, was in and driving my car home in under an hour. the car was-well represented by photos and video. very happy with car and experience.

At arrival's to my appointment I got warm welcome with big smiles like a big happy family. Right away car been processed to go in the shop. Right away I was told to go to the car loaner desk. It was very nice and smooth going into service area where everyone eager to help.

I dropped my vehicle off the night before my service appointment. I wasn't offered a ride back home but when I asked about it the service adviser arranged one. Would have been nice to have been offered a ride without asking. The next day I received a call mid-morning from the service advisor giving me an update on my vehicle. They told me it would be ready around 3:30pm. I asked how late I could I come in since it was a work day but that I may be able to come earlier. I got there around 3pm and it wasn't ready yet. I waited an hour for them to finish it up. After having dropped my car off the previous day and it sitting there all day, no work had been done on it. I still had to wait an hour. I could have saved a bunch of time and energy by just coming in with my vehicle during the day and waiting the hour. The service was fast, but the lack of communication made the experience inconvenient. I gave 5-stars anyway because it's overall a minor critique, but it'd be nice to give accurate time estimates or none at all so I can better plan my day accordingly.

Great place to get your car serviced, extremely helpful and professional. Anyone who's had a BMW knows the downside of going to the dealership, you'd best have your wallet in hand when you do. That said, they fix the xxxx out of what's wrong and stand behind their work. Can't think of anything better to say, would that my other (non-BMW) cars were eligible for this kind of service experience.

They always get my car out quickly every time I come. I was able to get a loaner car this time which is extremely helpful. Everyone is friendly and helpful especially Julia Wharton. Thank you for all your assistance.