Used minivans for sale near Amherst, NY

My salesman Brian Howe was phenomenal in every aspect of buying and purchasing a car or an SUV that we did. I wish the best of luck to him and I’m very happy with the dealership. Thank you very much we really appreciate your hard work Jay Schrutt

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Excellent service. Went over and above to assist with financing. Great team to work with very engaged

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I’ve been dealing with West Herr since 2010. Their sales staff is experienced, friendly, and attentive, With demonstrated teamwork. They made my recent purchase of a new car, quick and easy. I highly recommend them for whatever kind of car you’re looking for.

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

I bought my 2016 Dodge Grand Caravan used in 2017. I’ve got 130,000 miles on it now and I’m still overall very pleased. This is my 4th Dodge/Chrysler minivan in the last 20+ years. I am kind of tired of driving a minivan but don’t know if I could give them up! This van has so many pros and very few cons. First, price is lower than other makes of minivans. Front and middle rows very comfortable on long trips. Good visibility from front and middle rows. I love that it has 2 separate glove boxes. Tons of cup holders! Adequate cargo area behind 3rd row seats. The stow and go feature is awesome. With second and third row seats folded down and hidden underneath the floor, you’ve got a huge open space to haul stuff. Almost like having a pickup truck except no one asks you to borrow it to move! Lol. It’s easy to get in and out of even if you have mobility problems. Drives and handles well. I don’t think we’ve ever had it in the shop. Never broken down on us. I’ve had this van since 2017 and no problems EVER until this summer. The radio quit working. We replaced it, and after a few weeks, the second one quit. Going to have it looked at soon. Also, the wipers have always worked poorly. Even after replacing them a few times with premium wipers, they still seem to “drag”, and are kind of “bumpy” is the only way I can describe it. My husband has to warn me before he turns them on, because they are so loud at first that they startle me very badly. Very irritating. When there’s a heavy rain they work fairly quietly and smoothly.

I had an excellent experience at Basil Toyota with my sales consultant, Nate B. He made me feel extremely comfortable, answered all of my questions, and took care of everything. I would highly recommend.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Everyone I dealt with at this dealership was wonderful! The receptionist is courteous. Brian was great! Kept me informed as to what was going on with my Jeep. Once the work was done, a mechanic came out to help me set up my new phone with the UConnect. Brett is always willing to listen and solve issues. My husband and I always go to this dealership and have never been disappointed. Thank you for the good service!!

Super neat installation of a 2024 RAV4 tow hitch. Always a great service experience here!

Brett the service advisor effectively managed my vehicles service and he kept me updated on the repair and when the job was completed. The service technician did a great job of troubleshooting and performing the repair. Excellent work.

Honest Review of My Car Purchase Experience - This review is a mix of highs and lows. Let’s start with the positives: Pros: Jim in Service was outstanding—informative, helpful, and someone I truly trust. My current car is waiting on a back-ordered part, and because of my confidence in Jim, I felt comfortable making the decision to buy a new car and eventually pass mine down to my daughter. The negotiation process was smooth. Mick and Nate were super helpful and efficient, making the purchase experience pleasant. Cons: Brandon, the warranty guy, was condescending and disrespectful. When I declined the warranty based on Consumer Reports reliability studies, he suggested I wouldn’t be in this position if I had purchased a warranty on my other car (which wasn’t true) and went so far as to call my decision "foolish." After spending over $30,000, that kind of treatment left a sour taste. Picking up the car was disappointing. Even though it was a certified gold vehicle, I drove off with an empty gas tank and the gas light on. Thankfully, Nate met me at a Speedway to fill it up, but it took away from the excitement of the moment. Cleanliness issues. Since taking the car home, I’ve found spider nests in the hatch molding and dog hair on the back seat upholstery—definitely not what I’d expect from a certified vehicle. Final Thoughts: I love the car, and 99% of the staff treated me well, but there were some frustrating and deflating moments in the process. The dealership does a lot right, but addressing these issues would make the experience much better.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Brett and everyone i dealt with were kind. In this world it was much appreciated 😀

Martin our salesman did a great job helping us Purchase our Ram Laramie. He made sure it had The features we wanted and needed. Both Martin and manager Renee made the purchase Easy and enjoyable. Martin also made sure to go over the basic interior settings for the vehicle.

Most people write a review soon after purchasing a car. Well this review comes after purchasing my vehicle a year ago. I had an enjoyable experience working with Tim Renzoni as he listened intently to what I was looking for and found vehicles on the lot that matched my description. I test drove and a handful of options and made my choice. The whole process couldn’t have been easier, including the straightforward financing options. A couple of months after my purchase I had a service concern, that was just around my warranty deadline. My vehicle was fixed by their service dept and they did a fantastic job and I have not had a concern since. The warranty covered 100% of the cost. I couldn’t be more happier with my purchase and would recommend the team at Certified AutoBrokers to my family, friends and clients.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

Had a great experience..Chris and Steve were very helpful and made our experience very good..love our new suv..they were very knowledgeable and friendly..Steve in finance was also great

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I contacted Amy Sabers over the weekend about buying a new truck and drove it home two days later. This was without a doubt the best buying experience that I have ever had and this is from someone who purchases a new vehicle every few years. From the time that I arrived at the dealership to the time that I left the entire experience was excellent. You will have a tough time finding a better price for a new vehicle and the professionalism of everyone that I talked with was outstanding. I drove from Syracuse to get the truck that I wanted at an amazing price and I will do it again. I really can't say enough great things about this dealership.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

I was very impressed by the knowledge and treatment of two individuals working at West Herr Subaru. They were Connor Gray and Jonathon Czajka. These two young men had knowledge and style of veteran employees. I also would mention the sales manager, I believe his name to be Jack, as also great asset to west Herr Subaru. Sincerely Bill Dudzic

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Had a wonderful experience going from a lease to purchase a used car. Ryan helped me to find the right car and make sure I left with a great experience!

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

West Herr Chevrolet of Orchard Park if you need a car go see Zachary Amato. Great sales man but even a nicer guy. I'm sure you're car buying experience will be a great one when dealing with Zach and the team at orchard park Chevy

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

Professional & knowledgeable, Lindsay Wiepert was on time, informative about current situations in buying vehicles and demonstrated her ability to close the sale with a warmth and ease. Guiding me through knowledgeable financing people like Adam, really was appreciated.

Cailin, the service writer is super. Pleasant and courteous. West Herr needs to be more clear on its warranty time and mileage parameters. Could be a little quicker. Took almost an hour and a half for oil and filter change and tire rotation. Yes, I did have an appointment. Thank you Cailin!

This 2022 is my 3rd Sienna, after a 2001 and a 2011. I would buy it again without hesitation. A few disappointments, which seem to be the result of cost-cutting: My '11 LE had a standard roof rack, now it is an option even on the XLE, and not a common one. Through the years, the inability to easily stow or remove the 2nd row seats has been a widespread complaint. Instead of improving that feature, they made it MUCH worse, and also told you not to try! Some people buy the Odyssey for this one reason. I would not do that. Sienna is still a better van, but what about "ongoing improvement?" They took away the left hand coin box, you can no longer open the 3rd row vent windows, the convex "back-seat observation" mirror is a TOTAL joke, they got rid of the overhead sunglass storage, they don't have a 12v connection in the hatch area, they cheaped out on the factory-installed hitch (looks like an amateur add-on), and although the vehicle is rated for 3,500 lbs towing, the optional factory hitch is the lighter-rated 1.25" size, which I think is limited to 2,500 lbs. My lower-line '11 LE had none of these shortfalls. Now, at over $40k, my upscale XLE sometimes makes me feel like I lost something. Even after this list, I love the van, and have no regrets. The benefits of AWESOME dependability, 35 mpg in or out of town, 8 passenger capability, comfort, nice styling, and quiet operation outweigh any complaints. I expect to have it until it hits 250,000 miles.

Joe was great to work with! The process was so easy. It was unbelievable how quickly we were in our new vehicle! We never felt hassled or pressured. The best buying experience we have ever had purchasing a vehicle.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.