The car surpasses all my expectations with reliability and fuel mileage. I average 60, 000 miles per year, and get 35mpg in winter, and 40mpg in summer months. Rotate tires, change oil, never a issue and has a high trade in value at 90,000 miles..
Meets my needs with power and comfort, and has been totally reliable in very hot/ humid and very cold/arid climates. Tremendous highway mileage. Service at Nissan dealerships has been far better than previous experience with Hyundai, and quality of our Nissans far surpasses Hyundai, too.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Love this car!
by TerriThompson from Yakima, WA
December 28, 2018
This car meets all my needs. Its the first car that I've felt immediately comfortable in! Has tons of leg room, don't feel cramped and is super sporty looking. Love the automatic start!!! On these cold days its so nice to be able to start and get into a warm car!!!
I recently purchased a vehicle through Dave Solon Nissan and had a great easy process even though a majority of it was through the phone and over the Internet, the guys at Dave Solon Nissan (Jay and Zach especially) did everything they could and got the job done and I got a new Jeep, very happy with them!!
Most reliable car I’ve ever owned
by MissingMyAltima from Hampton, GA
January 4, 2019
This car meet all my needs!! In the 4 yrs I never had a single service issue outside of normal service things. It just lost its value really fast which is the only reason I traded it.
Wonderful experience from start to finish! Our sales associate, Jay, was very professional, honest and friendly. He went the extra mile to make sure we were taken care of and all of our questions were answered. He took his time and never once rushed us or tried to push us into a different vehicle. The sales manager Zach, truly knows what REAL customer service is! He constantly checked in with us to make sure we were happy and being well taken care of. He is extremely involved with the customers and the entire sales process from start finish to ensure everything runs smoothly. Solon Nissan really cares about customer satisfaction and it shows in every way. They take the time to actually get to know you and your needs when looking for a new vehicle without any pressure or gimmicks. They went above and beyond to make all the numbers fit for US. It's not just about a sale for them at all. This was truly the best car buying experience ever!
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
Our experience with Dave Solon Nissan and Vince Helmuth was excellent. No pressure plenty of info and a friendly atmosphere made the deal complete. Vince Cordova was helpful in finance with information and, again, no pressure. All in all a great experience and we now drive a 2015 Nissan Rouge with pleasure and pride.
Very sharp excellent running vehicle
by Joe from Elizabethtown
January 4, 2019
would highly recommend to anyone looking for a excellent vehicle. Very good driving car with all the expectations of a awesome driving experience..runs & drives like new
Jared the sales person was very professional and very helpful in the buying process. It was a very pleasant experience as this is my third car that I've purchased from them. John Coleman also remembered me too which was very nice of him as I bet he sees so many faces on a daily basis. It was a great experience all around. Thank you!
A great car!
by PhysTherapyLife from Philadelphia, PA
January 11, 2019
This car runs very well, has all the technology I need, and looks great. I don't need anything more than this. And it has great safety features too -- and auto-start!
Jerry Cordova by far out of any salesmen I have every worked with had every question answered with definition and explanation.
Did not pressure me one time and got me from the truck I wanted to the actual truck I needed and wanted. I recommend to go to south west motors and see Jerry Cordova for your next vehicle. Very thankful Jerry.
I love my Nissan!
by Paula’s hooked on Nissan from Austin, TX
December 19, 2018
My Nissan is amazing! I used to own a Ford, but a deer jumped out of no where and totaled it. I purchased the Nissan and I love it!
Mike Peterson was our salesman. He approached us promptly & was helpful in determining exactly what kind of vehicle we were looking for. It took a little time, but we are happy with the Toyota Camry he found for us. Also, your entire staff was friendly, courteous & personable. The whole overall experience is one that you should take great pride in. We felt comfortable & not pushed or rushed. That's important to us. Keep up the good work. When we are ready for another vehicle we will be back!
Nissans are always reliable sturdy cars
by Cargal from NJ
December 17, 2018
This car is great so far. It gains speed quickly, has a quiet engine, the interior is very spacious and the enhanced bluetooth features make it even better. I'm still learning all the other bells and whistles but so far I love it!
Me and my family had excellent experience at Southwest Motors a man name Ken Sisneros did a excellent job of helping me look for a new car. he didn’t make me feel rushed and he helped me look for a car that was in my price range. In my opinion he’s pry one of the best Salesman’s that southwest motors has.
Best Car I've owned
by Jamie from Gulfport, MS
January 3, 2019
This car is very comfortable. Easy to drive has all the bells and whistles. Without breaking the bank... This is the third Altima I've owned..
I had an excellent experience at Southwest motors, because of a man named Ken Sisnorse. He did an amazing job he didn’t make me feel rushed at all. And he help me Look for a car that was in my price range. I’m my opinion he’s probably one of the best salesman’s that works at Southwest Motors.
Not bad for a fleet car.
by Altima1980 from El Paso, TX
December 17, 2018
I've owned this car for two years. I am the second owner. This is my third Altima. I have the 3.5 SL. I'm not disappointed with this car, nor do I dislike it. I also cannot say that I'm overly impressed with it. It does it's job, but I feel that build quality has declined since the previous two generations that I've owned. During the first year I owned the car I was practically on a first name basis with the dealership service center. I had to have several warranty repairs made. This isn't necessarily bad. All issues were resolved. I just feel a car shouldn't need this many warranty repairs under 30,000 miles. Other than that I do love the design of the car, both inside and out, and the power that the V-6 gives me.
Service always great. Buying new 2017 Optima was a good experience.
Sales, Jay, was very easy to deal with and explained all options of buying very well. John, in finance, completed all Paperwork in professional and non stressful way. Everything done very satisfactory. So far any followup questions have been handled very well. Would recommend the Pueblo KIA team to all.
I just bought the vehicle and so far no problems.
by BarbaraW from villa rica, ga
December 6, 2018
I wanted a car that was as roomy as my old car and this one fit the bill perfectly. A good size with plenty of room for 4 adults.
We had such a wonderful experience at Southwest Motors. We were helped by Andre, who greeted us when we first pulled up. He really listened to our needs and wants, and showed us vehicles that met our needs and were in our price range. We were concerned about getting credit approval, but Andre and James made it happen for us, and got us in a beautiful 2016 Hyundai Santa Fe that we absolutely love. All the cars we looked at and test drove were very clean and drove fantastically. We'd been shopping around, and we spent less time here from starting out by viewing and test driving potential vehicles to finishing up by purchasing a vehicle, than we did just looking/driving and seeing what we could get approved for at other dealerships. I highly recommend checking out Southwest Motors. They have a huge selection of clean, low-mileage vehicles with great prices and warranties, and the staff is an absolute pleasure to work with. And their chairs inside are all SO comfortable!
Believe the Hype!
by FrustratedinJxn from Jackson,MS
December 5, 2018
This car meets all of my needs. I used to own a 2010 Chrysler Sebring. Let's just say I won't get anything in the Jeep, Chrysler, and Dodge family ever again. The malfunctions and glitches are endless. As soon as you think you have one problem fixed, another part malfunctions. I'm an All-American but I would prefer to have a foreign car. The maintenance on it will be more expensive but at least the car will last longer.
My engine was destroyed from internal water pump breaking. Eric in service department went to bat for me dealing with warranty company and got me best outcome of a stressful situation. He was relentless with them. Thank you Eric!
A reliable car I have
by A good student from Fairfax, VA
December 9, 2018
This car is comfortable and the space is enough. My parents also like this car. I think it is a beautiful and safety car. Besides this, Nissan? engine is good.
this is a great place to get a car I worked with Ariel Mercado making payments is easy and short term great friendly atmosphere
Reliable and trouble free.
by Golfnerd from Norman, OK
January 10, 2019
Consumer Report rated this car as one not recommended. I bought this car new over five years ago and have no problems at all. I sometimes don’t know how cars get there ratings. I feel real good about car.
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